Hong Kong Quality Assurance Agency

[M561] Creative Problem Solving 創意解決問題:激發無限可能

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Course Information

Schedules
  • 26 Nov 2025 (Wed) 9:30 AM - 5:00 PM
Registration period
8 Oct 2025 (Wed) - 25 Nov 2025 (Tue)
Price
HKD 1,620
(Early Bird Discount: Enrollees who complete their registration at least three weeks before the course commencement date will be eligible for the early bird discount.

No Group Discounts Available.)
Course Level
Study Mode
Duration
1 Day(s)
Language
Cantonese
Location
19/F K Wah Centre 191 Java Road North Point Hong Kong
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Course Overview

Introduction
Creative Problem Solving is a vital skill that combines both creative and critical thinking to address challenges and seize opportunities. This one-day training course is designed to equip participants with the knowledge and techniques needed to effectively identify, analyze, and solve problems in various contexts. By understanding different types of problems and applying best practices, participants will be able to implement innovative solutions that drive success.

What You'll Learn

  • Define Problem Solving: Understand the concept and importance of problem solving in various settings.
  • Differentiate Problem Types: Learn to identify and differentiate between various types of problems.
  • Apply Problem-Solving Techniques: Utilize ten different problem-solving techniques for diverse situations.
  • Implement Planning Techniques: Implement two effective planning and implementation techniques for solutions.
  • Use a Problem-Solving Model: Apply a seven-step problem-solving model to any problem situation.
  • Recognize Failure Factors: Understand why problem-solving efforts can fail within organizations.
  • Select Appropriate Techniques: Determine which problem-solving techniques are best suited for specific work and non-work environments.

Who Should Attend

  • Managers and Team Leaders: Individuals responsible for guiding teams through challenges and seeking innovative solutions.
  • Employees: Anyone looking to enhance their problem-solving abilities in their daily work.
  • Project Managers: Professionals who need to navigate complex problems while managing projects.
  • Creative Professionals: Individuals in roles that require innovative thinking and solution development.
  • Anyone Interested in Personal Development: Individuals eager to improve their critical and creative thinking skills.

Course Design and Focus

  • Content relevance by slide presentation
  • Creative Problem-solving Techniques
  • Problem-solving planning, implementation and process
  • Success and Failure Factors of Problem-solving
  • Interaction and reflection
  • Case Scenario Discussion
  • Further reading

Methodologies

  • Trainer’s briefings and facilitations
  • Reflective and sharing
  • Group discussion and presentation

Delivery Mode, Language, Duration and Time

  • In-person Training
  • Cantonese with Chinese course materials
  • The course is scheduled for 1 day, from 9:30 am to 5:00 pm each day, with a total of 6 training hours.

What You’ll Learn

Category: Personal Development

Course Content

Module 1: Introduction to What is a Problem

  • Understand common features of problem
  • Why solving problem?

Module 2: Problem Solving Techniques

  • Walk through the major problem-solving techniques

Module 3: Planning and Implementing a Solution

  • Set specific planning and implantation steps for problem-solving planning
  • Enhanced tool for planning and implementation

Module 4: Problem Solving Step & Factors for Success

  • Learn how to use step-by-step approach in problem solving
  • Identify success factors in problem-solving

 



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