Hong Kong Quality Assurance Agency

[M949] Essentials of Apology Ordinance for Managers and Professionals

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Course Information

  • 28 Nov 2022 (Mon)
Registration period
26 Sep 2022 (Mon) - 27 Nov 2022 (Sun)
HKD 1,500
Course Level
Study Mode
1 Day(s)
19/F K Wah Centre 191 Java Road North Point Hong Kong

Course Overview

Essentials of Apology Ordinance for Managers and Professionals


The Apology Ordinance (Cap. 631)has become effective on 1 December 2017, making Hong Kong the first jurisdiction in Asia to address apology legislation. The Ordinance intends to promote the making of apologies, so as to prevent the escalation of disputes and facilitate their amicable resolution.


Course Objectives

  • This seminar covers the reasonable of enacting apology legislation in Hong Kong. It focuses on
    the implications of the Apology Ordinance for managers and participants managing disputes
    with colleagues or customers after the commencement of the Ordinance.

  • All these are very useful to of managers and professional in conducting their work.




  • Practising barrister




Should you have any questions, please free feel to contact Ms. Joanne Chan during office hour.

Tel: (852) 2202 9330 / (852) 6050 8153         Email: training@hkqaa.org

Office Hour: 9 a.m. to 6 p.m. (Monday to Friday)

What You’ll Learn

Course Content
  • Overview of Apology Ordinance---The New Change
  • Scope of Applicable Proceedings
  • Legal Implication of Offering Apology
  • Admissibility of Evidence of Apology
  • Legal Effects on Insurance Cover
  • Legal Effects on Limitation Ordinance
  • Case Studies and Situation Reviews


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