The Knowledge Academy

Cisco Webex Teams Training - Hong Kong

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Course Information

  • 21 May 2021 (Fri) 9:00 AM - 5:00 PM
Registration period
26 Jan 2021 (Tue) - 20 May 2021 (Thu)
HKD 12,095
Course Level
Study Mode
1 Day(s)
62/F & 66/F The Center 99 Queens Road Central Hong Kong

Course Overview


There are no formal prerequisites for attending this course. It would be great if delegates will have a general knowledge of Cisco Collaboration Products.


This course is designed for various professional roles such as:

  • System Engineers
  • System Administrators
  • Architecture
  • Cisco Technologies Learners

Cisco Webex Teams Training​ Course Overview

Cisco Webex Teams is business communication application, conferencing solution, and phone system all in one. This technology helps to increase the agility of teamwork with virtual communications. With this, you can continue teamwork anytime and anywhere. This is easy to use collaboration solution that keeps people connected. In this solution, you can create secure virtual workspaces for everything, from completing short-term projects to solving longer-term business opportunities.

This course will provide a complete knowledge of Cisco Webex Teams and its essential components. Delegates will go through the Cisco Collaboration products. This training will help to gain an understanding of Cisco Webex Teams meetings and messaging. Delegates will acquire knowledge of management and administration of Webex teams as well as gain an understanding of the Cisco Spark Messaging and Cisco Webex Teams Board. The use cases are also included in this course to use this technology accurately.

On course completion, delegates will be able to understand the all essential elements of Cisco Webex teams technology and use it technically.

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

What you'll learn

Cisco Webex Teams Training Course Outline

This course outline is focused on providing complete knowledge of Webex technology and its essential functionalities. From these well-arranged modules, delegates will get the opportunity to learn Webex essentials topics such as Webex Team Meetings, Cisco Spark Messaging, Webex Teams Board and Webex Teams management and administration. So, let's start to get experience to interact and collaborate in real-time with the following modules:

Module 1: Cisco Webex Teams Overview

  • What is Cisco Webex Teams
  • Webex Teams Delivery
  • Webex Teams Security
  • Webex Teams Collaboration
  • Webex Teams API
  • Meetings
  • Messaging
  • Calling
  • Cisco Webex Teams Spaces
  • Cisco Webex Teams Hybrid Services
  • cisco Webex Teams Benefits

Module 2: Cisco Webex Team Meetings

  • Basic Meetings
  • Instant Messages
  • Schedule Meetings

Module 3: Cisco Webex Teams Advanced Meetings Overview

  • Webex Integration
  • Personal Room
  • Cisco Webex Teams Desk and Room Devices and the Cisco Spark Board
  • Cisco Webex Teams Conferencing
  • Cisco Webex Teams Board and Room Device Setup and Use
  • Three Ways to Enable Pairing

Module 4: Cisco Spark Messaging

  • Cisco Webex teams Messaging Overview
  • Key Benefits of Cisco Webex Teams Messaging
  • Cisco Webex Teams Messaging Features
  • Cisco Webex teams (feature in the app)
  • Use Cases

Module 5: Cisco Webex Teams Board

  • Advanced Interactive Whiteboard
  • No Network, Bluetooth Needed
  • Microphones
  • Voice-Tracking Technology
  • Webex Teams Board Application Suite
  • Camera
  • Webex Teams APIs
  • Any Board, Anywhere
  • Messaging

Module 6: Cisco Webex Teams Calling Overview

  • Traditional Calling Features in Cisco Webex Teams
  • Features and Benefits of Cisco Webex Teams Calling
  • Benefits of Mobility and Collaboration Features of Cisco Webex Teams
  • PSTN Calling
  • Phone Support
  • Use Cases

Module 7: Cisco Webex Teams Care

  • Introduction
  • Understand Embedding

Module 8: Cisco Webex Teams Management and Administration

  • Overview
  • Cisco Cloud Collaboration Management Features and Benefits
  • Management
  • Security
  • Portal

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