SGS Hong Kong Limited

HKICA Certified ISO 9001:2015 - Quality Management Systems Foundation Training Course

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Course Information

Schedules
  • 3 May 2021 (Mon) 9:00 AM - 6:00 PM
Registration period
19 Feb 2021 (Fri) - 2 May 2021 (Sun)
Price
HKD 1,200 HKD 1,080 Save 10% (Offer ends on 2021-05-02)
Course Level
Study Mode
Duration
1 Day(s)
Language
Cantonese
Location
SGS Hong Kong Limited
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Course Overview

This training has been designed to help demonstrate commitment to quality and customer satisfaction, as well as continuously improving your quality management systems (QMS). The objective of the training is to provide participants with an overview of the purpose and requirements of ISO 9001 as a tool for business improvement.

Prior Knowledge Requirements

Before starting this course, you must inform students that they are expected to have the following prior knowledge:

a) Management systems

  • The Plan, Do, Check, Act (PDCA) cycle
  • The core elements of a management system and the interrelationship between top management responsibility, policy, objective, planning, implementation, measurement, review and continual improvement.

b) Quality management

The fundamental concepts and the seven quality management principles (see ISO 9001)

  • Customer focus
  • Leadership
  • Engagement of people
  • Process approach
  • Improvement
  • Evidence-based decision making
  • Relationship management
  • The relationship between quality management and customer satisfaction.

c) Quality management terms and definitions

The commonly used quality management terms and definitions (see ISO 9000)

IRCA Accreditation

We are accredited by the International Register of Certified Auditors (IRCA) globally. This course is accredited by IRCA, 17992 - FD 116.

Trusted ISO 9001 foundation training from a leading course provider

Our courses are delivered by tutors who are quality management system experts and experienced trainers. Your knowledge and skills will be developed through an interactive and practical approach to learning. Case study materials and role-play exercises are used to develop and practice skills in all phases of auditing. Participants are assessed and are required to pass the continuous assessment.

For Enrolment, https://learning.sgs.com/hk

What you'll learn

a) Management systems

The Plan, Do, Check, Act (PDCA) cycle
The core elements of a management system and the interrelationship between top management responsibility, policy, objective, planning, implementation, measurement, review and continual improvement.
b) Quality management

The fundamental concepts and the seven quality management principles (see ISO 9001)

Customer focus
Leadership
Engagement of people
Process approach
Improvement
Evidence-based decision making
Relationship management
The relationship between quality management and customer satisfaction.
c) Quality management terms and definitions

The commonly used quality management terms and definitions (see ISO 9000)



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