Course Information

  • 19 Jul 2021 (Mon) 9:00 AM - 5:00 PM
  • 23 Nov 2021 (Tue) 9:00 AM - 5:00 PM
Registration period
5 Mar 2021 (Fri) - 16 Nov 2021 (Tue)
HKD 2,980
(Members: HK$2,780;
Non-members: HK$2,980)
Course Level
Study Mode
1 Day(s)
14/F Fairmont House 8 Cotton Tree Drive Central

Course Overview

To influence is not the same as to manipulate. To influence is to market your ideas and get people to ‘buy-in’ to those ideas through persuasions. This requires you to understand the underlying motivation, priorities and hot buttons of your target (i.e. the people you want to influence). Influencing is a process. It requires having a strategy and tactics so that in presenting our ideas or proposals, we are able to make an emotional connection in a manner and pace that the target can accept. Decisions can be fact or emotion based. The most important aspects of influencing are to listen, seek to understand and to speak from a listener’s perspective.

Develop advocates of your thinking, for they can help you to persuade others. Power also plays a role in influencing, but power should never be used to influence others in a way that is unethical. This workshop aims to help participants understand the process, framework and techniques of influencing skills so that they can better interact with people.


By the end of the workshop, participants will be able to:

  • Understand influencing skills
  • Define types of strategies and tactics that can be used in influencing skills
  • Know how to influence others in a positive manner
  • Practice and use influencing skills to work with others


  • Managers and Staff Positions
  • Supervisors, Executives, Technical Staff
  • Anyone interested in self-development

What you'll learn


1. Influencing Matters

  •   Define Influencing
  •   The Pointlessness of Control
  •   Concentrating Influencing Where It Matters
  •   Marketing the Ideas


2. Influencing Skills and Techniques

  •   Influencing Styles and What Does Each Style Mean
  •   Creating a Strategy
  •   Creating Rapport and Genuine Listening
  •   Build Excitement and Enthusiasm
  •   Influencing Words
  •   Winning Advocates
  •   How to Use Power Effectively and Ethically in Influencing
  •   Dealing with an Impasse
  •   Examples and Demonstrations of Influencing Skills


3. Skills Practice

Skills covered in this course

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