Course Information
Registration period
Year-round Recruitment
Course Level
Study Mode
Duration
3 Hour(s) 31 Minute(s)
Language
English
Taught by
Shivraj Vichare
Rating
Course Overview
ServiceNow Training for basic ServiceNow Administration to support the configuration of the CMDB
Note: This course was created on the pre-Eureka UI of ServiceNow (THAT IS MORE THAN 10 YEARS AGO!) As a result, you will see differences in the UI as well as supporting resources, for what is captured in this course and what is currently available in ServiceNow. With the release of Fuji, the UI changes are even more apparent.
PLEASE consider the age of the content before you make a decision to purchase this course.
The reason I have still kept this course online is because, fundamentally, ServiceNow works the same way and its a simple course with no other distractions into anything else in ServiceNow. And because of this, I have received feedback that students still find it helpful.
However, (due to the change in the UI) you will still have to map the steps in the current ServiceNow UI and follow the course accordingly using your own free ServiceNow Instance via the ServiceNow Developer Portal!
IF YOU ARE LOOKING FOR A COURSE THAT ALIGNS WITH THE LATEST RELEASE OF SERVICENOW, THIS IS NOT THE COURSE FOR YOU.
This course is what you need to Kickstart your ServiceNow knowledge as it aligns with the ServiceNow Administration to support the configuration of the CMDB.
It includes a series of videos that cover various aspects of ServiceNow to get you going with the Basics of ServiceNow Administration and give you an overview of various aspects and features of ServiceNow.
Take this course to:
Understand the basic administration skills needed to support ServiceNow CMDB configurations
Prepare for your ServiceNow Interview
Administer ServiceNow
Refresh your SerivceNow Skills
Get familiar with ServiceNow
Course Content
- 10 section(s)
- 24 lecture(s)
- Section 1 Introduction
- Section 2 User Interface
- Section 3 ServiceNow Forms
- Section 4 ServiceNow List Views
- Section 5 ServiceNow Reporting
- Section 6 ServiceNow Tables
- Section 7 ServiceNow Data Imports
- Section 8 ServiceNow Schedulers and Events
- Section 9 User Profile and Administration
- Section 10 ServiceNow Knowledge Base
What You’ll Learn
- Understand the basic administration skills needed to support ServiceNow CMDB configurations
- ServiceNow Interview Preparation
- Administer ServiceNow
- Refresh ServiceNow Skills
- Get familiar with ServiceNow
Skills covered in this course
Reviews
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AAkira ISHII
This serviceNow information is too old.
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VVicente II Imperio Entena
Content should be updated yearly or whenever there's a new major release of ServiceNow. It's hard for me to follow specially the build / instance (London) I got in https://www.developer.servicenow.com/app.do#!/instance of ServiceNow to simulate the training I paid for this course doesn't match at all. Or at least offer a training for every instance / build available for me to enrol.
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CChaitra Hs
yes , but certain creations should be demonstrated rather than just saying we will use the template or module
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IIan Maslen
Good brief overview of the ServiceNow administration capabilities and features despite being rather outdated now - about 4 major releases behind the current version of ServiceNow.
