Course Information
Registration period
Year-round Recruitment
Course Level
Study Mode
Duration
8 Hour(s) 8 Minute(s)
Language
English
Taught by
Automata Technology, Drew W Smith
Rating
Course Overview
Apple Device Support Exam (SUP-2026) Preparation for iOS 26 and macOS 26 Tahoe
Now Featuring iOS 26 and macOS 26 Tahoe!
Apple Certified Support Professional Training 2026 is designed to help you pass the Apple Device Support SUP-2026 certification exam on your very first try. This course breaks down every topic you need to know and shows you how Apple devices actually work in real-world situations. Whether you're new to Apple support or looking to strengthen your skills, this course gives you the tools and confidence to succeed.
Upon completion of this course, learners should be prepared to sit and pass the Apple Device Support exam for iOS 26 and macOS 26 Tahoe and earn their Apple Certified Support Professional (ACSP) certification. You’ll learn through a mix of short video lessons, on-device demonstrations, pop quizzes, hands-on assignments, and two full practice exams. Each section is focused on the key skills tested on SUP-2026, including device setup, Apple Account management and iCloud, iOS and macOS security features, troubleshooting steps, networking, and common recovery processes.
By the end of the course, you will:
Understand the core features of macOS, iOS, iPadOS, and Apple hardware.
Work through real troubleshooting scenarios from start to finish.
Learn how to fix common issues with Wi-Fi, apps, storage, and system performance.
Get comfortable with Apple device troubleshooting, user account management, and data protection.
Practice the same types of questions you’ll see on the exam.
Build the confidence needed to pass SUP-2026 on your first attempt.
No prior experience with Apple system administration is necessary, making this course accessible to beginners. However, a basic understanding of computer systems and a passion for technology will be beneficial. This course is practical, straightforward, and built to help you get certified without feeling overwhelmed. If you want step-by-step explanations, real examples, and clear guidance on what Apple expects from certified support professionals, this course has everything you need.
Course Content
- 10 section(s)
- 151 lecture(s)
- Section 1 Introduction
- Section 2 Introduction to Mobile Device Management
- Section 3 Understanding Apple Accounts
- Section 4 iCloud & Continuity
- Section 5 Passwords and Passkeys
- Section 6 Introduction to iOS 26
- Section 7 Restore and Setup for iOS Devices
- Section 8 Managing Network and Sharing for iOS Devices
- Section 9 Managing Apps on iOS Devices
- Section 10 Privacy and Security for iOS Devices
What You’ll Learn
- Students will obtain a solid foundation in supporting Apple devices, from basic setup to advanced troubleshooting techniques.
- Students will be fully prepared to take and pass the Apple Device Support exam, earning the Apple Certified Professional certification badge.
- Students will gain practical experience through labs and real-world scenarios, acquiring hands-on experience that mirrors the challenges faced in support roles.
- Students will develop the ability to quickly and efficiently resolve the most common technical issues with Apple devices such as iPhone, iPad, and Mac.
Skills covered in this course
Reviews
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SSebastianj
Very informative. A bit of deeper dive.
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JJohn Carroll
It seems less about troubleshooting than about understanding the basics. I am only part way though, so I'm hoping this gets better, The quiz questions are laughable. Most consist of one possible, reasonable response and 3 other options that are ridiculous. I doubt the Apple test, is anywhere near this simple. This really needs revision.
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CClintin Southern
I am finding a lot of new information that I didn't know before.
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DDeepak Tekale
Each screen should be maximize so that students like me can see content easily. Its too small always
