Course Information
Registration period
Year-round Recruitment
Course Level
Study Mode
Duration
1 Hour(s) 43 Minute(s)
Language
English
Taught by
Emily Call, MBA, Jeremy Call, MSDA
Rating
Course Overview
Master AI on the Salesforce Platform
Thank you for your interest in this course!
Salesforce is on the cutting edge of Artificial Intelligence and has a new associate certification for you to show your knowledge! Artificial Intelligence, especially in business, can be daunting. We cover AI for CRM to get you caught up on all you need to know!
In this course, we cover all of the necessities to pass the Salesforce AI associate Certification, with absolutely no fluff! Easily and quickly getting you Salesforce Certified.
You can be confident in taking the Salesforce AI Associate Certification after learning these concepts, learning the key terms, and working through practice questions.
Easily get certified through this streamlined course with the following resources:
Complete video lectures covering all exam topics.
Demoed solutions and practice questions after every section.
Comprehensive glossary of all terms you need to know with links to learn more.
A full practice exam formatted like the actual exam with explanations and documentation links.
Notes on the 52 trailhead modules that make up this Trailmix.
Learn how to leverage AI with Salesforce and increase your productivity.
We are excited to see you pass the Salesforce AI Associate Certification and celebrate both your Salesforce and AI wins!
Course Content
- 8 section(s)
- 40 lecture(s)
- Section 1 Introduction
- Section 2 AI Fundamentals - 17%
- Section 3 AI Capabilities in CRM - 8%
- Section 4 Ethical Considerations for AI - 39%
- Section 5 Data for AI - 36%
- Section 6 Demos
- Section 7 Full Length Practice Exam
- Section 8 Thank you!
What You’ll Learn
- AI Fundamentals
- AI Capabilities in CRM
- Ethical Considerations for AI
- Data for AI
Skills covered in this course
Reviews
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KKellye Dash
I was looking for an introduction to Salesforce using AI concepts. I use Salesforce and I separately use ChatGPT at work. This course gives me insight onto how I can better use Salesforce or to offer recommendations to our Admin team to enhance for better usage companywide. I took the course because I am interested in exploring Salesforce leaning CSM roles in the future.
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GGloria Cortés
bien explicado
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UUdemy User
Poorly written slides. In hallucinations it says "SITE and old case" instead of "Cite an old case"
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AAkash Rodge
I would have loved even more , this course was a bit lengthier focusing more on Actual Demos for Everything , that is there as a content !!!!!!!!But good to start your journey with Salesforce AI
