Course Information
Registration period
Year-round Recruitment
Course Level
Study Mode
Duration
7 Hour(s) 3 Minute(s)
Language
English
Taught by
Arno Esterhuizen
Rating
Course Overview
Obtain next level project success with this ServiceNow Strategic Portfolio Management (SPM) course for Project Managers
This course covers all critical aspects of ServiceNow Strategic Portfolio Management (SPM), ensuring you can maximize the efficiency and success of your projects. The main sections of the course include:
1. Introduction to ServiceNow Strategic Portfolio Management
• Overview of ServiceNow SPM
• Key benefits and features
2. Innovation Management and Submitting Ideas
• Using the Idea Portal
• Submitting, viewing, and collaborating on ideas
• Promoting ideas to demands
3. Demand Management
• Creating and assessing demands
• Adding details, stakeholders, and requirements to demands
• Converting accepted ideas into demands
4. Project Portfolios and Programs
• Setting up and managing project portfolios
• Annual portfolio planning and budgeting
• Tracking portfolio progress
5. Project Management
• Initiating and planning projects
• Managing project tasks and timelines
• Monitoring project progress and performance
6. Resource Management
• Creating and managing resource plans
• Assigning and tracking resources
• Using time cards for effort and cost tracking
7. Financial Management
• Budgeting and forecasting
• Tracking financial performance of projects and portfolios
• Managing multi-currency budgets
8. Reporting and Dashboards
• Creating and customizing reports
• Using dashboards for real-time insights
• Visualizing data with bubble charts and other tools
By the end of this course, you will be able to:
• Efficiently manage and track the entire lifecycle of your projects.
• Utilize ServiceNow PPM tools to enhance collaboration and innovation.
• Make informed decisions based on comprehensive data and insights.
• Optimize resource allocation and financial performance.
Enroll now and take your project management skills to the next level with ServiceNow Project Portfolio Management!
This course is not affiliated with any official ServiceNow curriculum or ServiceNow partners.
Course Content
- 7 section(s)
- 77 lecture(s)
- Section 1 Introduction
- Section 2 ServiceNow Innovation Management
- Section 3 Demand Management
- Section 4 Portfolios & Programs
- Section 5 ServiceNow PPM Project Management
- Section 6 Resource Management
- Section 7 Bonus AI Lesson & Course Conclusion
What You’ll Learn
- Project Lifecycle Mastery: Learn to initiate, plan, execute, monitor, and close projects effectively using ServiceNow Project Management tools.
- Master Innovation Management: Learn how to submit, view, and collaborate on ideas, and promote the most promising ideas to actionable demands.
- Efficient Demand Management: Gain skills in creating, assessing, and detailing demands, ensuring seamless transition from ideas to project execution.
- Optimize Project Portfolios: Understand the process of setting up, managing, and tracking project portfolios for better resource and financial management.
- Advanced Reporting Skills: Develop the ability to create, customize, and utilize reports and dashboards for real-time project and portfolio insights.
- Resource Allocation: Understand how to efficiently allocate and manage resources across multiple projects, ensuring optimal use of team capabilities.
- Risk and Issue Management: Develop the skills to identify, assess, and mitigate project risks and issues, maintaining project stability and success.
- Financial Tracking: Gain expertise in managing project budgets, forecasting costs, and tracking financial performance to ensure projects stay within budget.
Skills covered in this course
Reviews
-
MMoiz Contractor
Awesome Learning experience!
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MMahesh D
Very good introductory course to project management in ServiceNow
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JJozette Burley
Learning more about ServiceNow is very valuable to our organization. This will allow us to create, manage, monitor, and close the projects effectively. This will help us enhance our use of the platform and integration tools.
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NNathan Han
good pace and excellent examples
