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Project Management: Soft Skills for Project Managers

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  • 1,390 Students
  • Updated 12/2025
4.6
(347 Ratings)
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Course Information

Registration period
Year-round Recruitment
Course Level
Study Mode
Duration
2 Hour(s) 24 Minute(s)
Language
English
Taught by
Chris Croft, CRFT Productions
Rating
4.6
(347 Ratings)
1 views

Course Overview

Project Management: Soft Skills for Project Managers

Project Management soft skills - assertiveness, influencing, selling, negotiation, leadership, communication

Project Management: Soft Skills for Project Managers

Project Management Skills - Assertiveness, Influencing, Customer Care, Selling, Negotiation, Leadership, Communication


Are you a project manager looking to stand out as exceptional? Do you often find yourself navigating complex professional relationships, trying to motivate your team while satisfying stakeholders? Do your projects run late or over budget and you're not sure how to fix it? Imagine having the confidence to assertively lead your team, influence decisions to align with your goals, and provide exceptional customer care to keep stakeholders happy and informed. What if you could negotiate deals that benefit both your company and your clients, while demonstrating leadership that inspires and motivates your team?


An advanced project manager knows technical expertise alone isn’t enough to ensure project success. Yes, Gantt charts and critical paths are vital, but the real challenges often come from the people involved in your projects—your team, suppliers, customers, and stakeholders. How do you handle conflicts, negotiate effectively, and influence others to align with your vision? This course addresses these pain points, teaching you practical strategies to overcome them.


This course a quick-fire run-through of all the top insights from Chris Croft’s bestselling courses, adapted specifically for project management. Chris, one of the leading project management instructors worldwide, recognises that being a project manager uses a diverse set of skills - almost like running your own mini-company!

Master eight crucial areas: assertiveness, influencing, customer care, selling, negotiation, leadership, communication, and self-improvement.


Using engaging lessons and practical examples, you will learn how to communicate effectively, sell your ideas convincingly, and manage yourself for continuous improvement. This course is a must-watch for anyone currently managing projects or aspiring to take on a project management role. Whether you’re dealing with demanding clients or navigating office politics, the skills you gain here will help you excel.


By the end of this course, you’ll be equipped to handle any project challenge with confidence. You’ll not only meet your deadlines and budgets but also leave a lasting impression of competence and professionalism. Dive into the course and transform yourself into a truly exceptional project manager.

Course Content

  • 10 section(s)
  • 49 lecture(s)
  • Section 1 Welcome to 'Soft Skills for Project Managers'
  • Section 2 Assertiveness
  • Section 3 Influencing
  • Section 4 Customer Care
  • Section 5 Selling
  • Section 6 Negotiation
  • Section 7 Leadership
  • Section 8 Communication
  • Section 9 Working on Yourself
  • Section 10 Wrap Up

What You’ll Learn

  • Master eight practical areas to make your projects run smoothly and on plan
  • Assertiveness: the exact words to calmly secure the outcome you want
  • Influencing: getting difficult stakeholders aligned with your goals
  • Customer care: leaving your boss or client thrilled with your work
  • Selling: practical tools for dealing with clients
  • Negotiation: get great deals from suppliers and avoid clients eroding your profit
  • Leadership: have a united and motivated team behind you
  • Communication: running highly effective meetings
  • Self improvement: balancing workload, stress, procrastination and time management


Reviews

  • D
    Devi Nayar
    4.0

    The general soft skills part was the right match.

  • A
    Ankita Kothavade
    4.5

    The trainer was extremely knowledgeable and engaging throughout the course. He explained each concept in a very simple and practical manner, making it easy to relate to real project management scenarios. His focus on soft skills, decision-making, and communication added tremendous value. The way he highlighted even small points left a strong impact and gave me a new perspective on how to be more effective as a project manager. I truly appreciated his teaching style and practical approach.

  • Z
    Zelda Koketso Chokoe
    5.0

    Very informative and guiding.

  • J
    Jennifer Kolodner
    5.0

    This is my second or third course by the same instructor. He shares good practical information in a way that is easy to understand and personable.

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