Course Information
Registration period
Year-round Recruitment
Course Level
Study Mode
Duration
0 Hour(s) 35 Minute(s)
Language
English
Taught by
Bianka Molnar English Language Teacher
Rating
Course Overview
Improve your English grammar and vocabulary. Speak fluent English over the phone.
Hello,
Do you have to handle phone calls with foreigners ? Is it difficult to understand them and express yourself the way you want to?
This course shows you how to
- make a phone call
- receive calls
- hold and transfer the calls, record a voice message, take and leave messages
- handle difficulties and end the call
- be polite in English
- greet and address people
It gives you alternatives to the spelling alphabets and presents the names and pronunciation of the special characters.
The course is built on 8 lessons. There are printable lists of the expressions and the spelling alphabet.
Also, you can check your understanding and communication with test questions.
Are you ready? Let’s get started. See you with the first episode.
Course Content
- 9 section(s)
- 8 lecture(s)
- Section 1 Introduction
- Section 2 Making a phone call
- Section 3 Receiving a phone call
- Section 4 Holding and transferring a call
- Section 5 Handling difficulties and ending the call
- Section 6 How to dial a number
- Section 7 How to be polite in English
- Section 8 Spelling Alphabet - video and printables
- Section 9 Practice Test
What You’ll Learn
- Communicate fluently and with confidence over the phone. Recognize and be able to use the suitable expressions. Use an acceptable tone of voice, know how to be polite. Thanks to the visual elements the rules are easy to memorize and easier to recall.
Skills covered in this course
Reviews
-
AAdriana Titichoca
you feel confident at the end of the course, due to there are a lot of expression that I had forgotten
-
AAhmed Yafai
good
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ÇÇiğdem MORKOÇ
Definitely ! it helped me.. Also, I have been loving the sound of the video.
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NNorah Alqahtani
love it. I wish it was longer.
