Course Information
Course Overview
Master Accounting, Inventory, and CRM Systems with Zoho & Microsoft Dynamics
"From Accounting to Warehouse Management: A Complete Zoho Business Operations Training"
This comprehensive certification program is designed to equip professionals, entrepreneurs, and business managers with advanced skills in Zoho Books, Zoho Inventory, Zoho CRM, and Microsoft Dynamics 365. You will gain practical, hands-on knowledge to build custom accounting systems, streamline purchase and sales processes, manage warehouses effectively, and leverage CRM tools to transform business operations.
By the end of this course, you will be able to design and implement efficient accounting workflows, optimize inventory management, automate sales and purchase orders, and integrate customer relationship strategies to enhance overall business performance.
The Zoho Advanced Certificate in Accounting & Warehouse Management is a practical, hands-on program that provides you with complete mastery of Zoho Books, Zoho Inventory, Zoho CRM, and Microsoft Dynamics 365. This course is designed to bridge the gap between accounting, inventory management, and customer relationship systems, enabling you to run smarter, more efficient business operations.
You won’t just learn the software—you’ll learn how to apply it in real business scenarios to optimize workflows, cut costs, and drive growth.
Module 1: Building Custom Accounting Solutions with Zoho Books
Understanding the Zoho Business Accounting System and its advantages
Exploring the Zoho Books interface and core functionality
Creating and managing a Chart of Accounts
Setting up an organizational dashboard for financial control
Managing user roles and permissions within the accounting system
Advanced item management features for accurate bookkeeping
Key Outcome: Gain the ability to design, implement, and customize an accounting system tailored to your organization’s financial needs.
Module 2: Streamlining Purchases and Sales Management
Designing sales management workflows using Zoho Books
Adding customers and managing their profiles
Vendor management, accounts payable, and invoice processing
Creating purchase orders, bills, and vendor balances
Automating recurring invoices for time-saving efficiency
Banking automation: matching and categorizing transactions
Managing shipping, payments, and tax compliance
Key Outcome: Learn how to automate and streamline the entire sales and purchasing cycle for improved financial accuracy and efficiency.
Module 3: Advanced Inventory and Product Management with Zoho Inventory
Setting up and configuring Zoho Inventory
Processing purchase receipts and managing adjustments
Managing items, including serial and batch number tracking
Vendor collaboration and advanced inventory tracking tools
Efficiently managing sales orders and customer records
Best practices for multi-warehouse management and fulfillment
Key Outcome: Acquire practical skills to control stock levels, optimize order management, and ensure smooth supply chain operations.
Module 4: Warehouse Operations & Optimization
Recording invoice payments and managing approvals
Applying landed costs for accurate cost allocation
Best practices in purchase order management
Vendor management strategies for better supplier relations
Handling Amazon inbound shipments and inventory valuation
Fixed asset management and sales order activities
Key Outcome: Develop the expertise to manage warehouse operations that reduce costs, minimize errors, and maximize productivity.
Module 5: Business Transformation with Zoho CRM
Getting started with Zoho CRM for sales and customer engagement
Unlocking business growth potential with CRM automation
Essential tips and strategies for effective CRM adoption
Aligning CRM with accounting and inventory for end-to-end business visibility
Key Outcome: Learn to harness Zoho CRM to improve customer relationships, boost sales performance, and integrate with back-office systems.
Module 6: Microsoft Dynamics 365 for Modern Businesses
Introduction to Microsoft Dynamics 365 and its ecosystem
Step-by-step guide to using Dynamics 365 for CRM and ERP processes
Training in Dynamics 365 Power Platform for automation and customization
Best practices for integrating Dynamics 365 into business operations
Key Outcome: Expand your toolkit with Dynamics 365 knowledge, opening doors to enterprise-level business solutions and career opportunities.
Final Benefits of the Course
Become certified in Zoho Accounting, Inventory, Warehouse, and CRM systems
Gain practical, job-ready skills for real-world business scenarios
Learn to automate processes that save time and cut costs
Understand how to integrate financial, operational, and customer systems into one seamless workflow
Build a competitive edge for advancing your career in accounting, operations, or business management
Course Content
- 6 section(s)
- 29 lecture(s)
- Section 1 Build Custom Accounting Software - Zoho Books
- Section 2 Purchases & optimising Selling management-Zoho Books
- Section 3 Product management: warehouses & role and best practices - Zoho Inventory
- Section 4 Zoho Warehouse operations
- Section 5 How Can Zoho CRM Transform Your Business?
- Section 6 How to Use Microsoft Dynamics 365 Effectively
What You’ll Learn
- What is Zoho Business Accounting System?
- Overview of Zoho Business Accounting Software
- How To Create a Chart of Accounts in Zoho Books?
- Organization Dashboard | Zoho Chart of Accounts
- Managing Roles - Zoho Accounting System
- Items in Zoho Books-Additional features under items
- Sales Management Software - System & Process
- How to add a customer - Zoho Books
- Vendors Accounts Payable & Invoice Management Portal
- Purchase order and billing Zoho solution
- Enter Opening Balance for vendors and customers
- Manage Recurring Invoices
- Custom banking applications Match & Categorize Transactions
- Shipping, Payments and Taxes on Zoho solution
- Zoho Inventory | Purchase Receives
- Inventory Adjustments | Ship-to Addresses for drop shipments
- Creation of Items | Serial and Batch Number Tracking
- Working with Vendors | Advanced Inventory Tracking
- Manage sales orders efficiently | How do I add customers in Zoho?
- Record Payments for Invoices | Transaction Approval Process
- Landed Cost Posting for a different Vendor
- Best Practices for Purchase Order Management
- How to Manage Vendors in Zoho?
- Best Practices for Purchase Order Management
- Amazon Inbound Shipment - All you need to Inventory Valuation
- All you need to Fixed Asset Management-Sales Order Activities
- How Can Zoho CRM Transform Your Business?
- How to Use Microsoft Dynamics 365 Effectively
- Microsoft Dynamics 365 (CRM) &Power Platform Training
Skills covered in this course
Reviews
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KKevin_Phillips
Well-organized lessons with logical progression.
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LLindsey Chernoff
I am only a little way into it, but it is clearly AI-created. The repetitions in speech are unnatural and some of it doesn't make sense. The speech may talk about something that is not yet on the screen. I'm kind of skimming through it because of this. I believe I received this for free. I wouldn't pay for this unless they update it and fix the speech problems. The updates needed are the changes that have happened in Zoho, which there are many.
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DDaniel
A powerful course to level up your career in accounting and warehouse management!
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SSunil Sharma
voice not match with content, ppt speed more then voice speed , so exact content was not matching with voice