Course Information
Registration period
Year-round Recruitment
Course Level
Study Mode
Duration
1 Hour(s) 31 Minute(s)
Language
English
Taught by
David Barrowman
Rating
1 views
Course Overview
Reap the rewards from having terrific skill with people. Enjoy tremendously satisfied clients!
Hi I'm Dr. David Barrowman from New Zealand and I'm passionate about helping people develop who they are in order to change their workplace cultures and ultimately become a more successful employee/business person/human being!
I've been putting together this course over the last 30 years of customer service experience and leadership.
Enjoy!
Dr. David Barrowman
Course Content
- 9 section(s)
- 18 lecture(s)
- Section 1 Introduction
- Section 2 Success
- Section 3 Character
- Section 4 Attitude
- Section 5 Happiness
- Section 6 Customer Care
- Section 7 Personality styles
- Section 8 Communication and people skills
- Section 9 Relationship building and customer service
What You’ll Learn
- Deliver fantastic genuine customer service and grow in skill and confidence along the way!
Reviews
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JJohnathan Straube
Very useful information on how to not only interact with customers, but on how to shift your perspective to help become more positive and better at communication in all aspects of life. Dr. Barrowman does a great job of breaking down the fundamental aspects of communication and positivity and then building atop those foundations.
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NNdiambani Tshivhenga
it's very good and more learning
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MMarian Oyintarimoboere Akpoyi-Ouserigha
The lecture was enlightening and enjoyable.
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KKagiso Makaudi
Well yeah it was a good match indeed...
