Course Information
Course Overview
Management & Leadership Skills Certification in Developing People, Leading Teams & Improving Processes
Note: at the suggestion of students, I have changed the title of this course to reflect its value for all managers, new or experienced. These are the essential management skills whether for a new team leader or a senior manager.
The Challenge:
Most new managers have the technical skills to succeed. What they often lack is the skill of managing, motivating and developing their employees. This course will provide those skills that are essential to your success as a manager.
This course is organized around three critical blocks of skills: First, managing and motivating individuals; second, leading high performing teams; and third, engaging their people in the continuous improvement of work processes. If a you can master these skills your success is virtually guaranteed. These skills are important for EVERY level of management. It is a good refresher for middle and senior managers as well as new managers.
The lessons in this course are strongly influenced by the instructor's extensive background in lean management and in developing high performing teams. The course is ideally suited for new managers in companies wanting to develop lean culture. It is also perfect for young entrepreneurs who are just beginning their journey as managers. The instructor has 45 years of experience training managers and building a culture of teamwork at companies like Honda, Shell Oil, Corning, Honeywell and many others.
Action-Learning:
This course is structured to facilitate the relationship between the new manager and a coach. There are thirteen exercises that ask the student to put the lessons to work with their team or practice with their coach. The instructor employs an "action-learning" model, recognizing that the best learning occurs from applying the lessons to the student's real work situation, and from receiving feedback from a coach. It is intended as a comprehensive model and curriculum for new managers.
Recognition and Celebration:
When you complete this course, you will receive a certificate of completion from Udemy. However, this is a demanding course and you are asked to demonstrate competence in managing people, teams and processes. The instructor believes that you deserve more recognition. If you complete the assignments and send a portfolio of completed assignments to the instructor you will be recognized with a Green Belt certification by the Institute for Leadership Excellence; and, the author will send you ebook copies of his three most recent books on coaching, team leadership, and developing lean organization and culture. You deserve it!
In this course the instructor speaks to the needs and experience of newly promoted managers and entrepreneurs.
I recently received the following message from one of my students who just completed this course:
"Good morning Larry. I just finished your course and I did leave
a review but just wanted to message you, to tell you, thank you for the course.
I mentioned on the review but the company I work for went from a complete zoo
to a respectable place to work in just under 2 months and it was mainly because
of this course and your info. People have complemented me on the great job I
have been doing and I do owe it to you so thank you! I will be doing your other
course and you should continue doing more courses because you are a great
teacher!" Kevin Mohammed
Course Content
- 14 section(s)
- 91 lecture(s)
- Section 1 Introduction to the Essential Skills
- Section 2 The Changing World of Work 2024
- Section 3 Responsibilities: Communication, Boundaries and Delegation
- Section 4 Developing Employee Skills
- Section 5 Motivating Your Team Members
- Section 6 Coaching and Communication Skills
- Section 7 Difficult Conversations - Giving and Receiving Feedback
- Section 8 Discipline - Justice, Discipline and Self-Control
- Section 9 Team Formation and Organization
- Section 10 Team Facilitation & Decision Making
- Section 11 Conflict Resolution
- Section 12 Keeping Score and Goal Setting
- Section 13 Problem Solving Process Improvement
- Section 14 Improving Your Work Process
What You’ll Learn
- Motivate your employees and create high engagement and empowerment., Provide specific job training for your team members.., Lead teams to become high performing teams engaged in continuous improvement., Understand and develop "lean management" problem-solving and process improvement., Resolve conflicts with others and among team members.
Reviews
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AAnifa Ally Chingumbe
This course has empowered me to manage teams and processes effectively, revealing a new, more capable version of myself as a leader.
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CChristopher Bellows
This was a well thought out, personable, and organized class.
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JJesus Garcia
Very interesting course, fluid explanation of each topic, with a correct tone and diction. Good examples, resources and clear explanation. Thank you.
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JJoe Jardim
I really enjoyed this course & learned quite a lot about how to become a better manager, especially when part of a team. I generally work solo, but on occasion I work with a team, & sometimes I'm elected as a team leader, so in that role I really wanted to improve my management skills in an environment where the horizontal style of management is more favorable over the older vertical style of management. So this course, which is geared to a more democratic style of management, is pretty much what I needed to become a better team leader & player. Thank you Lawrence M. Miller, your course is really good & insightful, I have learned so much on how to become a better manager.