Stand out from your colleagues with Professional Standards

Want to communicate better, get ahead in your career or refresh your professional skills? Then this is for you!

This course will cover the foundations of professional communication, goal setting, and management. You will understand components and concepts that will put you ahead of your colleagues.

We go through;

1. What is communication - breaking down the components of the audience, message, and medium

2. Running effective meetings - understanding what is required, before during, and after

3. How to communicate through different mediums - telling a story, structure, consistency, clarity as well as design and approach

4. Goal Setting - hierarchy of your career and how you can utilise this knowledge to support your growth

5. Providing and receiving feedback - Rather than giving feedback with the Sh%t sandwich approach, we cover a new structure. SIC -> Situation, Impact, Change an approach for providing feedback to those around you that empower them enabling them to develop.

6. Managing ambiguity - hard tasks are ambiguous, how can you manage them, structure them and come to an outcome, ultimately solving the problem

7. Speaking up on risks - day to day you will come across issues, risks, and concerns how do you effectively communicate those to the people that need to know

The course concludes with a summary, takeaway actions, and further reading.

Please reach out if you have any questions or concerns, happy to discuss. I am also always looking to improve this course so please provide feedback.