Course Information
Course Overview
Harnessing The Power of Connectional Intelligence
After completing this course, participants will be able to:
Recognize the five steps of the basic benchmarking method
Develop a realistic plan and schedule for a benchmarking project
Search and identify potential benchmarking partners by conducting secondary research
Understand how to use the 7 basic Quality Improvement Tools for benchmark process comparison.
Select appropriate recommendations for process improvement
Course Content
- 1 section(s)
- 6 lecture(s)
- Section 1 Introduction
What You’ll Learn
- A systematic PROCESS for measuring and COMPARING processes and ADAPTING best practices
Skills covered in this course
Reviews
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PPedro Henrique Franca de Vasconcelos Costa
Incredibly shallow content. I still can't believe I paid someone to lecture me on how to write post it notes to organise my thinking.
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SSima Niakan
awful, just some one is reading from a pdf page
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MMashael Ali S. Alghamdi
Good and Informative.
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TTito Guevarra Mocende
it could be improved by providing sample templates and editable downloadable forms, but the general ideas are present in the course and the benchmarking stages are explained clearly. well done and thank you.