Course Information
Registration period
Year-round Recruitment
Course Level
Study Mode
Duration
9 Hour(s) 16 Minute(s)
Language
English
Taught by
Tareq Tech
Rating
1 views
Course Overview
Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT
This course in 2025 will teach you how to become a Desktop Engineer. Here I shall provide almost common issues in real life, what almost users and client-facing issue and how we resolve these issue with a perfect solution.
Windows Client & Windows Server used in this course
Windows client ( windows 11 and windows 10 )
Windows Server ( 2016 & 2019 )
Windows Server Version available till today :
Windows Server 2003
Windows Server 2008
Windows Server 2012
Windows Server 2016
Windows Server 2019
Windows Client Version available till today :
Windows XP
Windows Vista
Windows 7
Windows 8
Windows 10
Windows 11
Other name for IT Support
System Administration
System Administration ( Level 1 )
System Administration ( Level 1 & 2 ) Desktop Support
Remote Support
Field Support
Desktop Engineer
Remote Engineer
Helpdesk
IT Engineer
IT Support
Duties and responsibilities of the job ( for some company )
Installing and configuring computer hardware, software, systems, networks, printers and scanners
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across the company (this may be in person or over the phone)
Setting up accounts for new users
Repairing and replacing equipment as necessary
Testing new technology
Possibly training more junior staff members.
Install and configure software and hardware.
Manage network servers and technology tools.
Set up accounts and workstations.
Troubleshoot issues and outages.
Ensure security through access controls, backups and firewalls.
Monitor performance and maintain systems according to requirements.
Hope you will enjoy the course
Course Content
- 9 section(s)
- 71 lecture(s)
- Section 1 Introduction
- Section 2 Setup the Lab
- Section 3 Windows Server
- Section 4 Hard Disk Partitions
- Section 5 Domain issues
- Section 6 Computer issues
- Section 7 Server Hard Disk & Network
- Section 8 Hardware issues
- Section 9 Practicing for interviews questions
What You’ll Learn
- Backup Data from Dead Computer, The security database on the server does not have a computer ( most common issue ), Bitlocker issue how to suspend and get the Bitlocker Code, Changing Tape Library Server Storage, Change hard disk for the Server, Rest Password, Restore User Profile, Cannot join the domain, Replace the hard disk or backup from dead laptop, Connect Cisco Switch Or Router via Console Cable, Replace RAM or Increase, Monitor issues, Docking Station issues
Skills covered in this course
Reviews
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VVAMSHI NADDI
Great Calss and Great Lerning
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WWilfred Graham
Ive done this for some time and I enjoyed your classes.Thank you for the refressher.
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NNoradin Abe Jawi
Super gut
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JJack Jones
I have been working with IT and Computer Technology since the late 1970s. This course provides a good comprehensive overview on how it works and how to resolve everyday problems that occur when maintaining the technology. The only problem I had every so often is to completely understand some of the level of details he was providing as some IT terms on not easily pronounce.
