Course Information
Registration period
Year-round Recruitment
Course Level
Study Mode
Duration
0 Hour(s) 0 Minute(s)
Language
English
Taught by
Mohamed Ouabach
Rating
Course Overview
Are you ready to explore your self on Microsoft MB-910!!
The MB-910: Microsoft Dynamics 365 Fundamentals (CRM) course is specifically designed to help learners master the concepts of customer engagement within the context of Microsoft Dynamics 365. This course prepares students for the MB-910 certification exam, updated as of September 19, 2022, and focuses on the core customer engagement apps within the Dynamics 365 suite. These include Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and other relevant topics.
Course Overview
The course is a blend of lectures and hands-on labs that offer practical experience. By taking this course, students will:
Gain a comprehensive understanding of customer engagement capabilities in Dynamics 365.
Learn about the core features and functionalities of the Dynamics 365 apps, including Marketing, Sales, Customer Service, and Field Service.
Dive deep into exam learning paths to systematically understand concepts and prepare for the certification exam.
Build the foundational knowledge required to approach customer engagement scenarios and apply the relevant Dynamics 365 solutions.
Key Areas of Focus:
Customer Engagement: Understand the importance and implementation of customer engagement within a business environment.
Dynamics 365 Apps: Explore the core functionalities of Dynamics 365 Marketing, Sales, Customer Service, and Field Service, and how they work together to enhance business processes.
Exam Preparation: Learn step-by-step exam paths, covering everything you need to know to pass the MB-910 exam on your first attempt and earn the Microsoft 365 Certified credential.
This course is ideal for individuals who are tech-savvy and looking to validate their broad understanding of Dynamics 365 customer engagement apps. It is especially helpful for professionals who wish to gain foundational knowledge and prepare for the MB-910 exam.
Exam Details:
Number of Questions: 40-60 questions
Duration: 60 minutes
Cost: $99 USD
Passing Score: 700/1000
By completing this course and successfully passing the exam, you’ll be one step closer to becoming Microsoft 365 Certified and demonstrating your expertise in Dynamics 365 customer engagement.
Course Content
- 1 section(s)
- Section 1 Practice Tests
What You’ll Learn
- They will become familiar with the concept of customer engagement, the core capabilities of customer engagement apps as well, they will learn exam learning paths that they can use to understand the concepts in a step by step manner., By taking this Microsoft MB-910 course, students will gain an understanding of the customer engagement capabilities of Dynamics 365., they will become prepared to pass the MB-910 exam on the first attempt and get one exam closer to becoming a Microsoft 365 Certified.
