Course Information
Course Overview
Book Loads. Move Freight. Get Paid. Start with Reefers.
Course Overview:
"Reefer Dispatcher: From Beginner to Pro" is a step-by-step training program designed to teach you everything you need to know to start a career as a reefer (refrigerated freight) dispatcher—even if you have no prior experience in trucking or logistics.
This course covers the fundamentals of freight dispatching, with a specialized focus on reefer operations, which deal with temperature-controlled loads like produce, pharmaceuticals, meat, and dairy. You’ll learn how to manage time-sensitive, high-value freight in one of the most demanding and profitable segments of the industry.
Whether you're looking to work remotely, launch your own dispatching service, or support a fleet, this course gives you the tools, knowledge, and real-world strategies to do it confidently.
Who This Course Is For:
Complete beginners to trucking or dispatching
Virtual assistants looking to enter logistics
Owner-operators or fleet owners who want to dispatch their own reefer trucks
Freight brokers seeking to understand carrier-side reefer operations
Job seekers aiming to enter a high-demand logistics role
What You Will Learn:
Reefer Industry Basics
What is reefer freight?
Common reefer loads and industries served
How reefer units work (temperature control, pre-cooling)
Dispatching Fundamentals
Role of a reefer dispatcher
Day-to-day responsibilities
Working with drivers, brokers, and shippers
Load Booking & Negotiation
How to use load boards (e.g., DAT, Truckstop)
Finding profitable reefer loads
Live negotiation techniques and call scripts
Understanding rates, lanes, and seasonality
Compliance & Documentation
Hours of Service (HOS) & ELD logbook basics
FMCSA and reefer-specific regulations
How to read and manage BOLs, rate cons, and temp logs, scale
What You’ll Get:
Real-world call negotiation recordings
Dispatching forms and templates (BOLs, rate sheets, reefer checklists)
Sample ELD logbook screenshots for HOS practice
Load board
Certificate of Completion
Outcome:
By the end of this course, you’ll be able to confidently:
Book and dispatch reefer loads independently
Communicate effectively with brokers and drivers
Understand and comply with all reefer-specific regulations
Manage trip planning and emergencies
Start working remotely as a reefer dispatcher
Course Content
- 14 section(s)
- 25 lecture(s)
- Section 1 Introduction
- Section 2 Who is a Reefer Dispatcher?
- Section 3 Basic day as a Reefer Dispatcher
- Section 4 Examples with the photos from pick up, route or delivery location
- Section 5 Application and websites used in dispatching
- Section 6 How to pay a Lumper fee?
- Section 7 Logbook - ELD - HOS (Hours of Service)
- Section 8 How to use Loadboards
- Section 9 How to use Truckstop Load board
- Section 10 Load Boards from the Brokers website
- Section 11 Working with company Email
- Section 12 GPS and examples
- Section 13 Using Tools for searching a load with Factoring
- Section 14 Dispatchers negotiation and calls—with brokers, carriers, and drivers examples
What You’ll Learn
- You will learn how to use PowerDAT load board, You will learn how to use Truckstop load board, You will learn how to use Samsara and Motive GPS, You will learn how to use email and how to speak with the brokers, You will learn how to pay a lumper fee, How to use dispatching software and tools, How to find and book loads using load boards and broker relationships, Effective route planning and time management
Skills covered in this course
Reviews
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MMuse Max'ud
great course.
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CCristian morari
Hands-on, clear and full of real-life tools and video examples. Highly recommended!
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DDenise Ward
very good information. easy to understand.
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MMarek Simcisin
Finally a dispatcher course that is not only complete but also very easy to understand for begginers like me. Kudos to the teacher Valentin for this !