Course Information
Course Overview
Value of sales person,prospecting, five sales process,sales negotiation, first impression, communication in sales etc.
The keys to successful sales or marketing is understanding the customer, this course focus importantly on selling with the right skills, technique and tactics to enhance, upgrade and build on the selling skills of the seller.
The existence of every business is to create new customers and maintain the existing once, knowing your customer means having the ability to identify the customer needs and wants and provide them with the right product/service at the right time with the right selling value experience.
Customers go through a detailed buying process before a decision is reached to buy a product/service, it is important for sales people to have the communication skills and mental maturity to persuade the customer to chose their product or service instead of the competitors.
it is essential to learn the sales negotiation skill, understand the role of first impressions and the sales process to become effective and efficient seller. Developing corporate sales policies requires creating a structured, legally compliant, and consistent set of guidelines that dictate how your sales team interacts with prospects, handles pricing, and resolve conflicts. An effective policy document serves as a rules of engagement that reduces friction between sales representatives and ensures consistent customer experiences. Communication guidelines define expected professionalism, response times, and approved channels example email and phone.
Course Content
- 13 section(s)
- 53 lecture(s)
- Section 1 Introduction To eys For Professional Selling
- Section 2 SALES / MARKETING DYNAMICS
- Section 3 How To sell Anything To anybody
- Section 4 VALUES OF A SALES PERSON
- Section 5 THE LIVE BLOOD OF SELLING: PROSPECTING
- Section 6 THE FIVE SALES PROCESS
- Section 7 CHARACTERISTICS OF A SUCCESSFUL SALES PERSON
- Section 8 How To Develop Corporate Sales Policies
- Section 9 UNDERSTANDING COMMUNICATION SKILLS IN SALES
- Section 10 SALES NEGOTIATION TACTIC/ STRATEGY
- Section 11 WHAT SALESPEOPLE SHOULD NOT DO
- Section 12 FIRST IMPRESSION IN SALES
- Section 13 Conclusion
What You’ll Learn
- improve communication skills of sales people, understand the sales process, enable sales people manage their time efficiently and effectively, have the negotiation skills to enhance their sales, ability to understand the customer well, enable salespeople to sell with ease and confidence, prepared mentally to sell, enable salespeople improve selling skills, prepared sales people to sell as professionals, How to develop corporate sales policies
Skills covered in this course
Reviews
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KKim Wilkinson
THIS COURSE LEFT ME ON AN INSPIRED MISSION TO CREAT A FAVOURABLE FIRST IMPRESSION ; SHOW GOOD APPEARANCE AND PERSONALITY ; WORK PROFESSIONALY ; SPEAK WELL ; SPEAK TO THE POINT ; SHOW MATURITY ; USE HUMILITY TO BE CONVINCING AND PERSUASIVE ; PREPARE WELL ; VALUE MYSELF ; MAKE THINGS SIMPLE AND EASY ; WORKING WITH ME MAKES THINGS EASY ; I WILL BE FIRM AND STERN WITH CUSTOMERS WHEN IT COMES TO PRICE BEING NON-NEGOTIABLE ; I WILL LISTEN WELL ; I WILL TO GET MY ANSWER FROM CUSTOMER'S QUESTIONS ; I WILL SLOW DOWN AND CLOSE THE SALES IN A GOOD ATMOSPHERE ; I WILL THINK ON MY FEET AND WORK WELL UNDER PRESSSURE ; I WILL BUILD FOREVER RELATIONSHIPS WITH MY CUSTOMERS AND NEGOTIATE WELL ; I WILL DO MY JOB WITH INTEGRITY AND DIGNITY ; I WILL EXPRESS JOY ; UNDERSTANDING AND HARMONY IN MY SELLING ; I WILL WORK SMARTLY AND MY WORK WILL BECOME LESSER ; I WILL DO BETTER ; I WILL COMMUNICATE AND FOLLOW-UP TO GET FEEDBACK ; I WILL SELL OUR PRODUCTS IN HIGH ESTEEM ; I WILL STRIVE TO BUILD ON BUSINESS ; I WILL TAKE OBJECTION AS AN OPPORTUNITY TO IMPROVE ; I WILL MAINTAIN FRESH THINKING IDEAS & DELIGHT THE CUSTOMER ;
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SSam Adesoga
Yes
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RRose Ntimm
The selling concept has open my eye and understanding something at my work place
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HHannah Ofori
the message touches a lot areas in sales