Udemy

Certified Process Improvement & Process Mapping Expert

Enroll Now
  • 10,493 Students
  • Updated 1/2026
4.6
(2,885 Ratings)
CTgoodjobs selects quality courses to enhance professionals' competitiveness. By purchasing courses through links on our site, we may receive an affiliate commission.

Course Information

Registration period
Year-round Recruitment
Course Level
Study Mode
Duration
3 Hour(s) 1 Minute(s)
Language
English
Taught by
Six Sigma Academy Amsterdam (SSAA)
Rating
4.6
(2,885 Ratings)
3 views

Course Overview

Certified Process Improvement  & Process Mapping Expert

Accredited Process Mapping / Process Flowcharts And Process Improvement Training And Certification | 10 CPD Credits

Accredited Process Improvement & Process Mapping Certification

Note: At the end of this course, students will obtain a certificate of completion from Udemy. Students also have the option to apply for free, optional, extra Lean (Six Sigma) examination and certification/badge + official credits. This external, free and optional examination/certification occurs outside the Udemy platform, requires registration (name, email and a link to your relevant Udemy certificate) and is offered by SSAA (Six Sigma Academy Amsterdam) which is an independent, academic-run training and certification institute with dual accreditation: (UK CPD and Dutch higher education BKO).

TWO AIMS

This course consist of two parts. In part one we will teach you process mapping /flowcharting so you can visualize a process. In the second part we will teach you process improvement techniques. We will teach you how to speed up a process, make a process more efficient, visualize and calculate this process efficiency and deal with risks in your process.

PROCESS MAPPING

In project management or business analysis, the ability to create process maps (also known as flowcharts) is considered to be a very important key skill for the business analyst aiming for process improvement. Those who master the skill of process mapping or flowcharting and can make a process map, can play a key role in projects by creating, manipulating and interpreting processes by means of process mapping / flowcharting.

PROCESS IMPROVEMENT

These process maps form the basis for process improvement. This course does not only teach you process mapping, but also teaches you how to use the process flowcharts and use them as a basis for process improvement. We teach you how to make the process more efficient.

THE COURSE

This course is accredited and taught by qualified university lecturers from Holland, UK and Austria (BKO accredited and our certificate is globally accepted).

This course is fun, practical, time efficient and will add a high demand skill to your set of business analysis skills. We will do the following during the course:


  • Learn to read a process map / flowchart.

  • Learn how to create a process map / flowchart.

  • Learn the benefits of a process map / flowchart.

  • Learn how to obtain high quality data for your process map/flowchart.

  • Learn the contrast between BPMN and classic process maps / flowcharts.

  • Learn how to use process mapping for process improvement.

  • Visualize process efficiency

  • Quantify process efficiency

  • Treat process risks, by preventing and softening the impact

  • Choose the right KPIs or Key Performance Indicators for your processes


We have trained and certified around 150,000 people worldwide in almost 180 countries with the following formula:

  • Keep things efficient by using tested, effective examples that are understood quickly.

  • Keep the lessons practical. What you learn is what you can apply immediately.

  • Keep the lessons engaging. We toss some fun elements in between the course (within limits).

  • Use plain and simple language and teaching approach that makes complicated content very very easy to absorb. We are so confident that all of you will be able to keep up, that we offer a 30 day money back guarantee.


Upon completion, you will earn 10 official CPD credits which is equal to 10 PDUs if you are trying to maintain a PMI license.

Thank you for your consideration.

Team SSAA

Course Content

  • 2 section(s)
  • 56 lecture(s)
  • Section 1 PROCESS MAPPING
  • Section 2 PROCESS IMPROVEMENT

What You’ll Learn

  • You will learn valuable project management skills, applicable in any project, in any sector., You will learn to read and create process maps / flowcharts by hand and free software like a pro., You will learn how to improve the process, quantify and visualize how efficient it is., You will be able to add a very useful and highly demanded skill on your resume/CV without wasting much time, thanks to our efficient didactic method., You will be able to demonstrate your process map / flow chart proficiency with a certificate.


Reviews

  • G
    Gabriel Sanchez Rodriguez
    5.0

    I consider the course has exceeded my expectations because the explanations were clear and entertaining, and the image/text size is large enough to be viewed on a mobile phone.

  • D
    Delia Kingman-Reed
    5.0

    Really interesting. I produce process maps a lot but I am learning things here.

  • A
    Anthony Allman
    5.0

    This course was a great match for me. The best part is the small assignments that are given. They build confidence that you know the material and provide confirmation that you know the material

  • L
    Liz Massey
    5.0

    Great course. Learned the essentials. Teachers were good and had a sense of humor.

Start FollowingSee all

We use cookies to enhance your experience on our website. Please read and confirm your agreement to our Privacy Policy and Terms and Conditions before continue to browse our website.

Read and Agreed