Course Information
Registration period
Year-round Recruitment
Course Level
Study Mode
Duration
2 Hour(s) 25 Minute(s)
Language
English
Taught by
Europe Hotel School London UK
Rating
Course Overview
Master HR management for hotels—recruitment, training, performance, compliance, and HR technology in one comprehensive c
The Certified Hotel Human Resource Manager (CHHRM) course is a comprehensive professional certification program tailored for HR professionals, managers, and aspiring leaders in the hospitality industry. This course is designed to equip learners with the essential skills and strategic insights required to manage human resources effectively within hotels, resorts, and other hospitality establishments.
Through this course, you will gain deep expertise in key HR functions including recruitment and selection, training and development, compensation and benefits, performance management, labor relations, and the application of HR technology. You will learn how to create inclusive and motivating work environments, reduce employee turnover, and align HR strategies with organizational goals to enhance overall hotel performance and guest satisfaction.
Each module is carefully structured to reflect real-world scenarios and industry best practices. From job analysis and workforce planning to developing effective job descriptions and implementing learning management systems, the course covers both foundational knowledge and advanced practices. You will also explore contemporary topics such as diversity and inclusion, legal compliance, workplace safety, and the future of hospitality HR, including the integration of AI and automation tools.
This course is ideal for current and aspiring HR professionals in the hospitality sector, general managers seeking a stronger grasp of human capital strategy, or anyone aiming to pursue a leadership role in hotel management. No prior experience in HR is necessary—just a desire to grow professionally and strategically impact the hospitality workforce.
By the end of the program, you'll be equipped to drive organizational excellence, foster high-performing teams, and become a certified HR leader in the dynamic world of hospitality.
Course Content
- 7 section(s)
- 32 lecture(s)
- Section 1 Introduction to Hospitality Human Resources
- Section 2 Recruitment and Selection
- Section 3 Training and Development
- Section 4 Compensation and Benefits
- Section 5 Performance Management
- Section 6 Hospitality Human Resource Technology
- Section 7 The Future of Hospitality Human Resources
What You’ll Learn
- Understand the core functions of HR in hospitality, including recruitment, training, and labor relations., Design effective job descriptions and implement workforce planning strategies., Apply best practices in performance management, compensation, and benefits for hotel staff., Utilize HR technologies such as HRIS, LMS, and ATS to streamline HR operations in hotels.
