Course Information
Course Overview
The knowledge and expertise you need to know to become an IT manager and develop those skills
Hi and welcome to this training course — and thank you for registering! I really appreciate you taking the time to invest in your professional growth.
In this course, we’ve put together a series of practical videos that will help you build the knowledge and skills needed to step up into an IT Manager role — or strengthen your current one. Whether you’re just starting your journey or already managing a team, you’ll gain valuable insights into what successful IT Managers actually do day to day.
In this course, we’ll cover:
Transitioning from technical work to management
Core IT Manager responsibilities and priorities
Building IT strategies, roadmaps, and budgets
Managing people, performance, and team culture
Overseeing hardware, software, and asset registers
Running effective meetings and communication rhythms
Disaster recovery, operations, security, and capacity planning
Reporting, audits, and dashboards for executive visibility
What do you need to know before starting?
A solid understanding of general IT systems and concepts will help you get the most from this course — but you don’t need to be an expert.
Who is this course for?
IT professionals and technicians aiming to move into management
Current IT Managers looking to sharpen their leadership and strategic skills
Why take this course?
This course is straightforward, practical, and designed for real-world application. You’ll learn the essential skills, frameworks, and responsibilities that define a great IT Manager — helping you lead with confidence and impact.
– Emilio
Course Content
- 9 section(s)
- 53 lecture(s)
- Section 1 Introduction
- Section 2 Tech to Manager
- Section 3 Manager Responsibilities
- Section 4 Know your Systems and Staff
- Section 5 Maintenance & Support
- Section 6 Be Organised!!
- Section 7 Meetings + Reports
- Section 8 Vendors and Suppliers
- Section 9 Conclusion
What You’ll Learn
- Moving from a Tech to a Manager ,, IT Manager Responsibilities, IT Strategies, Roadmaps, Budgets, People and Staff Management, Hardware, Software and other Registers, Disaster Recovery Design and Setup, Operations, Security & Capacity Management, Reporting, Audits and Dashboards
Reviews
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JJuanita Teske
Production support manager with a background in BA and PM not necessarily tech.
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CChristopher Wooten
such a clear and concise course, SO MUCH good information! this was a great way to open that door to understanding about what the big pictures looks like, going from being on the front line to running the ship, as it were. Well worth the time.
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AAbdulazeez Ogaji Muhammed
The experience was great, and insightful.
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JJames Nelson
Its just a conversation. Could be better. Also this interruption for feedback during the module is not appreciated