Udemy

Excellence in Crisis Management & BCP

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  • 5,564 Students
  • Updated 2/2026
4.3
(16 Ratings)
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Course Information

Registration period
Year-round Recruitment
Course Level
Study Mode
Duration
6 Hour(s) 18 Minute(s)
Language
English
Taught by
Arun Singhal B-Tech, MBA (IIM-B),Unilever, J&J, Danone, IIMU, Cello
Rating
4.3
(16 Ratings)

Course Overview

Excellence in Crisis Management & BCP

Learn crisis planning, communication, intervention. Business continuity with public relations, Tabletop communications

Suffering from crises affecting the successful continuity of your business operations? Want to learn about managing the crises in an excellent way to successfully continue your business operations and get to the top of the world in your industry?

Take a look at this course where you will

  • Not only learn about managing the crises you face in excellent manner but also

  • Continue your business operations successfully in-spite of these crises

  • Preview many lectures for free to see the content for yourself

  • Get Udemy’s 30 days Money Back Guarantee

  • Enroll for free in my any other course using the coupon link in my YouTube channel videos from time to time subject to availability

My first exposure to crisis management and business continuity planning started right in my first management responsibility as Area Sales Manager in Unilever when I was given the details of crisis we were facing in Karnataka State due to very poor profitability of the business operations of the stockists and they wanting to discontinue

Having resolved this first crisis I faced, with the guidance of my managers, I learnt the first step in Crisis Management and Business Continuity Planning.

Over next 24 years of my management career at Unilever, J&J and Dumex, I honed my skills in preventing the crises and managing them in a way to continue business operations successfully

I bring in this course my learnings from this journey and share with you how to manage crises excellently to continue business operations in-spite of them

Preview for yourself many lectures free. If you like the content, enrol for the course, enjoy and skill yourself for Excellence in Crisis Management & BCP!

Please remember that this course comes with Udemy’s 30 days Money Back Guarantee

Once you enroll, pls feel free to reach out to me to take best advantage of doing this course. Happy to help!

Course Content

  • 17 section(s)
  • 47 lecture(s)
  • Section 1 Introduction
  • Section 2 Overview & Case Studies
  • Section 3 BCP & Crisis Management
  • Section 4 Develop a Crisis Management Plan
  • Section 5 Form a Dedicated Crisis Management Team
  • Section 6 Conducting a Risk Audit
  • Section 7 Implementing Preventive Measures
  • Section 8 Developing Crisis Communication Plan
  • Section 9 Leverage Multi-Channel Communication
  • Section 10 Monitor & Respond in Real-Time
  • Section 11 Rapid Response & Decision-Making
  • Section 12 Conducting a Post-Mortem Analysis
  • Section 13 Refining & Updating Crisis Plans
  • Section 14 Train & Educate Teams Continuously
  • Section 15 Encourage a Proactive Mindset
  • Section 16 Establish Strong Leadership in Crisis
  • Section 17 Summary

What You’ll Learn

  • What is Crisis Management?, Case Studies of Excellence in Crisis Management, What is Business Continuity Planning and how is it related to Crisis Management?, How to build excellence in Crisis Management, BCP & Crisis Management, Develop a Crisis Management Plan, Form a Dedicated Crisis Management Team, Conducting a Risk Audit, Implementing Preventive Measures, Developing Crisis Communication Plan, Leverage Multi-Channel Communication, Monitor & Respond in Real-Time, Rapid Response & Decision-Making, Conducting a Post-Mortem Analysis, Refining & Updating Crisis Plans, Train & Educate Teams Continuously, Encourage a Proactive Mindset, Establishing a strong leadership in crisis


Reviews

  • A
    Aditya kumar Raj
    5.0

    The *Crisis Management and Business Continuity* course equips professionals with practical strategies to handle crises effectively while ensuring smooth business operations. With real-world insights, free previews, and added bonuses, it’s a valuable choice for anyone aiming to strengthen resilience and sustain growth in challenging times.

  • V
    Victor
    5.0

    Easy to follow and understand.

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