Course Information
Registration period
Year-round Recruitment
Course Level
Study Mode
Duration
2 Hour(s) 41 Minute(s)
Language
English
Taught by
Nicolle Merrill
Rating
1 views
Course Overview
Learn how to manage AI agents, human-agent collaboration, practical agent use cases, and emerging AI roles
Everyone's talking about AI agents.
You've heard the buzzwords. Autonomous AI. Agentic workflows. The next big thing. But if you've tried to figure out what an AI agent actually does, or how it's any different from ChatGPT, you know how fast the explanations get technical and overwhelming.
This course is for non-technical professionals who want to understand AI agents well enough to use and manage them on their teams.
You'll go from "I keep hearing about AI agents but have no idea what they are" to being able to spot them, describe them, and start putting them to work. No coding. No technical background required.
You'll learn exactly how AI agents differ from the AI assistants you already use, what types of agents exist and what they're good for, and how to identify AI agent use cases in your own job that an agent could handle. You'll also learn what questions to ask before your team adopts any agent, so you can make smart decisions instead of getting swept up in hype.
Throughout the course, you'll watch live demos that show exactly what an agent does and how it works in practice. Then you'll get hands-on activities to try it yourself, so you leave with real experience, not just theory.
Note: This course is focused on using and managing AI agents, not building them. You will not be writing code or setting up technical infrastructure of any kind.
This course is designed specifically for non-technical teams and the managers who lead them. It is recommended that you already have some experience using LLMs and understand how generative AI works.
If you're curious about AI agents and want to understand them well enough to evaluate, manage, and champion them at work, this is your course.
Course Content
- 6 section(s)
- 35 lecture(s)
- Section 1 Course overview and notes
- Section 2 Introduction to AI agents
- Section 3 Types of AI agents based on AI agent autonomy
- Section 4 How to work with AI agents
- Section 5 Integrating AI agents into your job or team
- Section 6 Emerging roles in AI (for people who aren't engineers)
What You’ll Learn
- Explain how humans and AI agents actually work together, Manage AI agents on your team without needing technical expertise, Identify emerging AI roles for non-programmers, Tell the difference between an AI agent and an AI assistant, Describe how AI agent workflows function in plain, everyday language, Identify or two workflows in your own job that an AI agent could improve, Ask the right questions before adopting an agent, Discuss AI agents with confidence instead of hype, Understand the limitations and risks of AI agents in the workplace, Choose the right AI agents for the jobs to be done, Troubleshoot AI agents when they go wrong
Skills covered in this course
Reviews
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JJoshua Morrison
Really enjoyed the enthusiasm. Additionally, the terminology and category breakdowns were very helpful. Thank you.
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MMaksym Shakhid
Things I already know and use, yet presented in a simple and straightforward manner, which should help less aware people to easily dive into the topic.
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DDaniel Schwartzbaum
Took this as a follow-up to Nicolle's "AI Literacy Basics: Applying Generative AI in the Workplace" course and I highly recommend. Cuts through the jargon and gave me a foundational understanding of AI agents and how I can begin to apply them to my workflows.
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HHayden Thompson
This course has been very insightful about AI Agents and terminology to understand where the tech is going. Excited to learn more.
