Course Information
Registration period
Year-round Recruitment
Course Level
Study Mode
Duration
0 Hour(s) 32 Minute(s)
Language
English
Taught by
Dilraj Bhatia
Rating
Course Overview
Be a Job Ready Business Analyst with a Case Study: By Dilraj -Business Analyst Professional in UK public sector
About Me:
I am an experienced Consultant Business Analyst with over 20 years of experience of working in the UK Public Sector. I bring my knowledge and experience gained by working in a number of complex projects to you in this course in an easy to understand and practical way by solving a case study.
Course Description:
Are you done with endless theory and ready to experience how Business Analysis and User Centered Design work in the real world? This course is built for action. Whether you’re preparing for your next BA or UCD interview, seeking hands-on experience, or looking to deepen your practical skills, this immersive learning journey puts you in the driver’s seat.
Instead of abstract concepts and slide-heavy lectures, you’ll dive straight into practical problem-solving through a realistic, end-to-end case study. You’ll work with a struggling online shopping business facing declining sales and overwhelmed Call Centre operations. Your mission? Uncover what’s going wrong, understand real user pain points, and design solutions that can genuinely transform the business.
Step by step, you’ll apply industry-relevant techniques used by professional BAs and UX designers. You’ll
Set clear business goals
Identify key stakeholders and users
Define problem statements
Understand user needs
Draw out Themes of Problem Areas/How Might Wes
Design Solutions and Prototype
User Test the Prototype, gain feedback from end users and improvise the prototype
Provide Recommendations to the Business that truly makes a valuable impact
By the end of the course, you won’t just understand Business Analysis and User Centered Design concepts—you’ll be able to confidently demonstrate real-world experience, structured thinking, and business-driven recommendations that create measurable impact.
Course Content
- 6 section(s)
- 10 lecture(s)
- Section 1 Introduction
- Section 2 Understand Phase: Understand the Case Study
- Section 3 Definition Phase: Define the Key Problem Areas in the Case Study
- Section 4 Design Phase: Design Solutions to Problem Areas
- Section 5 Validation Phase: Validate the Prototype
- Section 6 Conclusion
What You’ll Learn
- Practical application of Business Analysis and User Centered Design Skills solving a real world like case study, Crack your next Business Analysis interview with practical insights, Get Job Ready for Business Analysis and User Centered Design Career, Showcase a solved case study for future employers, Business Analysis and User Centered Design Skills for absolute beginners, Learn how to understand user needs, break down intricate business problems, identify key issues, and develop strategic solutions., Simply get a taste of Business Analysis field of work and understand if it is the right fit for you
Skills covered in this course
Reviews
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MMelissa
This was a clear, concise and easy to follow course. A great introduction to user centered design, and how to create a solution to a problem that meets user needs.
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RRaunak Singh Chadda
Easy to understand, learn and explains the basics clearly
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RRaghavendra Negi
As a person attempting to get into BA the course has given me a good understanding of how the BA world works and how one goes about using it in real world problems.
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TTanusheesh Kaur
This course is perfect for beginners in business analysis. The case study in this course made the complex concepts easy to understand. It also helped me apply them in real life scenarios. All over this course was very helpful and it made me confident after completing the course.
