Course Information
Registration period
Year-round Recruitment
Price
HKD 380
(HK$380
( Exclusive 50% discount on vLearn programmes for SMEs! The promotion is valid until 31 March 2025)
(HK$380
( Exclusive 50% discount on vLearn programmes for SMEs! The promotion is valid until 31 March 2025)
Course Level
Study Mode
Duration
1 Hour(s)
Language
Cantonese
Location
-
3 views
Course Overview
Introduction
- Be prepared for any crisis is an essential business skill in today’s rapid changing world.
- This course is designed to provide you with the skills and knowledge necessary to effectively manage crises. You will learn how to identify the factors leading to potential crisis, communicate effectively with various stakeholders, resolve the crisis through mediation and compensation, and last but not least, learn from the crisis to mitigate the risk of recurrence.
- Don’t wait until a crisis strikes, enrol in this course today and be prepared to stay proactive and resilient.
What You’ll Learn
Learning Outcomes
Upon completion of this course, you will :
- Enhance your awareness to factors that could lead to a crisis
- Be able to proactively communicate with stakeholders
- Establish a suitable response plan and contain the damage of the crisis
- Develop a proactive approach to prevent future crisis
- Gain confidence in managing crises and leading teams during high-pressure situations
Course Outline
- What is Crisis?
- Awareness: Environment, Policy & Human Factors
- Reaction to Damage: Stakeholder Identification & Management, Communication
- Recovery: Mediation and Compensation
- Learn from the Crisis
