Course Information
Registration period
Year-round Recruitment
Course Level
Study Mode
Duration
0 Hour(s) 0 Minute(s)
Language
English
Taught by
Orhan Kalayci
Rating
Course Overview
Scoring 80% in these practice questions is a solid indicator of achieving 100% success in the ITIL 4 Foundation cert.
All the questions are "real-exam" like questions with feedback on each question.
There are 80 high quality questions distributed into 6 exam simulations.
2 Exam Simulations of 10 questions in 15 min. for native speakers & 19 min for non-native speakers
2 Exam Simulations of 20 questions in 30 min. for native speakers & 38 min for non-native speakers
2 Exam Simulations of 40 questions in 60 min. for native speakers & 75 min for non-native speakers
Practice with all the test versions before attempting the actual ITIL 4 Foundation exam.
ITIL 4 Foundation (Practice Exam #1) - 10 Questions - 15 min
ITIL 4 Foundation (Practice Exam #2) - 10 Questions - 19 min
ITIL 4 Foundation (Practice Exam #3) - 20 Questions - 30 min
ITIL 4 Foundation (Practice Exam #4) - 20 Questions - 38 min
ITIL 4 Foundation (Practice Exam #5) - 40 Questions - 60 min
ITIL 4 Foundation (Practice Exam #6) - 40 Questions - 75 min
If you're prepping for the ITIL 4 Foundation exam, our latest simulation is tailored just for you. It mirrors Axelos' "ITIL 4 Foundation Candidate Syllabus" closely, ensuring you're primed for success. Here's a breakdown of what to expect:
Knowledge Areas Breakdown:
Definitions of Service, Utility, Warranty, Sponsor, Customer, User, Service management: 2 questions
Creating Value: Cost, Organization, Output, Outcome, Value, Risk, Utility, Warranty: 2 questions
Key concepts of service relationships: Service offering, Service Provision, Service consumption, Service relationship management: 1 question
Nature, use, and interaction of the guiding principles: 1 question
Principles: Value, Holistic, Simple, Start where you are, Iteration, Collaboration, Automate: 5 questions
Four dimensions: People, Process, Partners, Information & Technology: 2 questions
Describe the ITIL service value system: 1 question
Nature of the service value chain and how this supports value streams: 1 question
Purpose of each value chain activity: Plan, Engage, Design&Transition, Obtain/Build, Deliver&Support, Improve: 1 question
Purpose of the 15 ITIL practices: 5 questions
Definitions of the following ITIL terms: IT Asset, event, Configuration Item, Change, Incident, Problem, Known Error: 2 questions
Explain the following ITIL practices in detail - Continual improvement (The continual improvement model), Change enablement, Incident management, Problem management, Service request management, Service desk, Service level management: 17 questions
Best wishes to everyone gearing up for the test!
Course Content
- 1 section(s)
- Section 1 Practice Tests
What You’ll Learn
- Get ready for the ITIL 4 Foundation certification exam by studying and practicing with realistic, exam-like questions to be well-prepared.
- Evaluate your comprehension of the 7 Principles.
- Evaluate your understanding of the 4 Dimensions.
- Evaluate your understanding of the 6 Service Value Chain (SVC) activities.
- Evaluate your understanding of the 15 Practices.
- Quarter Exams: 10 questions to be completed in 15 (or 19) minutes.
- Half Exam: 20 questions to be completed in 30 (or 38) minutes.
- Full Exam: 40 questions to be completed in 60 (or 75) minutes.
