Udemy

SIPOC - Supplier, Input, Process, Output, Customer

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  • 7,094 Students
  • Updated 11/2025
4.6
(445 Ratings)
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Course Information

Registration period
Year-round Recruitment
Course Level
Study Mode
Duration
1 Hour(s) 9 Minute(s)
Language
English
Taught by
Business Improvement & Transformation Courses
Rating
4.6
(445 Ratings)

Course Overview

SIPOC - Supplier, Input, Process, Output, Customer

The step by step guide to building the high effective SIPOC process mapping tool to improve your business processes

The SIPOC is one of the best known and most effective process mapping tools out there. Used extensively in projects utilising the Lean Six Sigma methodology, the SIPOC is there to help you:

- Understand the current state.

- Understand the key players in the process.

- Understand the key inputs and outputs of your process.

It acts as the bedrock of any project where you are looking to deploy process improvements, process changes or are just trying to understand better the flow of information and products through your process from the initiator through to your final customer.

Standing for Supplier, Input, Process, Output, Customer, the SIPOC tool gives you a lot of great insight into a process very quickly. In this course, you will:

- Learn what a SIPOC is.

- Learn how to effectively deploy a SIPOC.

- Be taken through a breakdown of each section of the SIPOC.

- Be taken through a number of demonstrations, based on different scenarios in different industries.

The course also gives you the templates and tools you need so once you have completed the course, you can get started on a SIPOC right away. Quizzes and assignments along the way will also help in your learning journey.

When you finish this course, you will have the knowledge, the experience and the confidence to deploy a SIPOC in your next project.

Course Content

  • 5 section(s)
  • 20 lecture(s)
  • Section 1 Introduction
  • Section 2 Fundamentals of SIPOC
  • Section 3 SIPOC: Explained
  • Section 4 Demonstration
  • Section 5 Close out

What You’ll Learn

  • How to build and deploy an effective SIPOC Process Map
  • How to deploy a fantastic process mapping tool - to map your processes in a unique way
  • To enable you to identify your suppliers and customers
  • To enable you to identify your critical process inputs and outputs
  • You'll be able to provide insight and information to enable your leaders to make better decisions
  • You'll gain favour with your management level, given that you can now present process information in a unique but super helpful way
  • Empower your colleagues to use the maps to diagnose where their problems are arising
  • This will give you a map which can be used for wider purposes, such as swim lane mapping, root causing or customer engagement
  • Improve your understanding of the customer by identifying their place in the process and what may be impacting them
  • Reduce waste and address errors by being more able to confidently map where these are occuring


Reviews

  • A
    Ahmad Syamsudin
    4.0

    very good presentation

  • O
    Ousmane Tawel CAMARA, Académo PROJETS
    5.0

    great course

  • A
    ARTURO MEDINA
    5.0

    It's a great course about SIPOC

  • P
    Peter Silverstein
    5.0

    Clear, concise and presented in manageable portions.

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