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Social Media Strategy: 9 Steps for Business and Government

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  • 2,470 名學生
  • 更新於 10/2019
4.3
(94 個評分)
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課程資料

報名日期
全年招生
課程級別
學習模式
修業期
3 小時 25 分鐘
教學語言
英語
授課導師
Laurel Papworth
評分
4.3
(94 個評分)
9次瀏覽

課程簡介

Social Media Strategy: 9 Steps for Business and Government

WRITING & Implementing a SOCIAL MEDIA STRATEGY Marketing Public Relations & Comms Social Media Managers

This is a Corporate course for Business, Government and Not for Profits on how to WRITE A social media strategy:

Many Marketing and Public Relations professionals in large organisations such as Government Departments and Corporates want more structure than simply competitions and promotions on Facebook & Twitter and broadcasting content on LinkedIn. This course will enable you to create a great social media strategy for your own business and your clients that includes: (Don't forget to click HD on the videos!)

  • why your Government Department or Corporate Organisation are on social media & why customers and stakeholders would want to connect with you

  • what social media platforms you (and your stakeholders) should use, and when.

  • how to find and engage with key influencers and bloggers, monitoring and evaluating them

  • creating campaigns from monitoring platforms to measurement

  • a conversation diary and content calendar including an downloadable doc.

  • developing a voice in social & what to say,

  • as well as finding and connecting with target markets (Customer Avatars) across social platforms

  • and integrating websites and microsites with social.

INCLUDES: A choice of 4 project briefs for you to practice your strategy development on, Homework for each section with a discussion area to ask questions and receive answers.

This course was part of the PRIA (Public Relations Institute of Australia) series of workshops.

Each lecture takes you through a step of the framework with theory, a case study and homework based around a pitch document (brief). This course is invaluable for a public relations or communications professional looking to develop and implement strategies rather than just "run a Facebook Page", those re-entering the workforce or repositioning to take on more social media responsibilities as part of their usual role. Small businesses will find the overall strategy useful to framework their current Facebook and Twitter activities.

Laurel Papworth was named by Forbes Magazine as a Top 50 Social Media Influencer, she has consulted and trained Governments around the world (Parliament House in Canberra, Australia, also Malaysia, Singapore and Saudi Arabia) as well as Corporate social media strategies for Sony, United Nations and banks/financial services.

課程章節

  • 11 個章節
  • 40 堂課
  • 第 1 章 About Social Media Strategy for Corporate Government Social Media Managers
  • 第 2 章 Social Media: Purpose vs Values
  • 第 3 章 Market Segment and Avatar Communications
  • 第 4 章 Social Spaces and Which Platform?
  • 第 5 章 Identifying Personal Brand Gamification
  • 第 6 章 Engagement Lifecycle Strategies
  • 第 7 章 Key Influencers, Bloggers, Twitterati Strategy
  • 第 8 章 Voice and Etiquette/Behaviour Strategies
  • 第 9 章 Social Media Campaigns and Activities
  • 第 10 章 RITUALS: Creating a Conversation Diary
  • 第 11 章 Finish and Wrap

課程內容

  • Write a social media strategy for Corporate or Government internal stakeholders or external clients, Implement the 9 steps of a social media strategy including Purpose, Voice, Key Influencer Relationships, Campaigns and more., Identify and communicate what should and should not be included in a social media strategy for Corporate and Goverment, Use Corporate Government and Non Profit case studies and analysis of social media strategies, implementation and adaptation to inform your strategy and execution., Write a Corporate or Government strategy around a pitch document (included in this course) that will test your new knowledge!


評價

  • N
    Naz Mihaere
    5.0

    The steps and guidance that Laurel has provided so far, in this course have made developing a social media strategy so much easier. I find her expertise very valuable, mainly because I work for a national advocacy in housing and engagement looks different for us in the social media space.

  • R
    Ray Ludwig
    5.0

    Very informative, learned a great deal, walking through real world examples was excellent.

  • O
    Olaitan Alabi
    4.5

    Very detailed , very good lecture , perhaps a bit lengthy and tedious , monotonous at times , But I guess this is the case for most courses with a lot of detail and information, I would definitely recommend. Yes please, Laurel, shorter and punchier.

  • /
    / Cityflash /
    5.0

    Great course. Good techniques and tips to get started. Thanks.

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