Course Information
Course Overview
Exclusively designed and simplified for professionals who work in service industries (any non-manufacturing industry)
This course consists of seven (7) videos that are part of 4 modules namely: Introduction, Value Stream Mapping, Improvement Techniques, and Conclusion. Each module comes with excellent audio-visual demonstrations with high quality professional narrations. All the concepts are explained with easy to understand practical examples. Additionally, there are 8 templates, exercises, and course materials provided to you to make you quickly gain the expertise and confidence on the concepts. You can download all these course materials, templates, and the exercises.
You can use the concepts that are covered in this course at your work to improve the processes. The techniques will be useful to optimize the operations of any department. You will be able to analyze an operational problem in a very structured way. Your ability to solve a problem will be greatly improved. And you will be able to generate unconventional ideas to resolve challenges and issues that you face at work. You can even apply only part of the techniques covered in this course and still can solve some of the process issues in your workplace. Also, the knowledge of this course helps you improve your reputation at work place. With this additional knowledge, you improve confidence and it becomes an advantage to gain access to new job opportunities.
Course Content
- 2 section(s)
- 9 lecture(s)
- Section 1 Lean Management
- Section 2 Bonus Section
What You’ll Learn
- Simplified explanations of all the concepts of Lean Management with practical examples and exercises designed exclusively for service industry scenarios., How to optimize processes to reduce delays, defects, rework, wastage, and costs, How to optimize processes to improve quality, productivity, and capacity, How to balance the workload of people, Philosophy of Lean, various improvement techniques of Lean, and their benefits, How to identify value-add and non-value-add activities from customer perspective, How to perform a detailed analysis on a process to identify various types of waste, How to reduce cycle time, lead time, and idle time in processes, How to arrive at right sizing of people, Benefits and impact of optimized processes on Business, How to establish a new process in Lean way to make it highly effective and efficient, How to meet the challenges of uneven demand and volumes of customer orders, How and when to adopt PUSH and PULL mechanisms for processes
Skills covered in this course
Reviews
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NNalini Sanka
Its more useful for me to understand the Value add and non value added features
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GGina Park
Yes.
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MMackenna E
Yes , the module is well crafted
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AAdrienne Smith
voices are a little robot-like but content excellent and what I hoped for.