Course Information
Registration period
Year-round Recruitment
Course Level
Study Mode
Duration
2 Hour(s) 42 Minute(s)
Language
English
Taught by
Dr. Amar Massoud
Rating
3 views
Course Overview
Nonconformities, Corrective Actions, Remote Auditing & AI Tools | Risk-Based Approach with Checklists & Templates
This course contains the use of artificial intelligence. Led by Dr. Amar Massoud, a seasoned expert with decades of academic and professional experience, it combines cutting-edge AI support with human insight to deliver content that is precise, practical, and easy to follow. You’ll gain the clarity of structured learning and the confidence of being guided by a recognized authority.
ISO 19011:2018 – Mastering Management System Auditing is your practical, step-by-step guide to becoming a confident and competent auditor of any ISO-based management system. Whether you're involved in quality (ISO 9001), information security (ISO 27001), environmental management (ISO 14001), or other frameworks, this course teaches you how to plan, conduct, report, and follow up on audits effectively using the ISO 19011:2018 standard.
In this course, you’ll learn how to build an audit plan from scratch, gather objective evidence through interviews and observations, identify nonconformities, and write audit findings that are clear and actionable. You’ll also explore how to handle corrective actions, drive continuous improvement, and conduct follow-up audits with real impact. You’ll gain hands-on experience with downloadable templates such as audit checklists, opening meeting scripts, nonconformity reports, and final audit report templates.
Designed for internal auditors, ISO coordinators, quality managers, compliance officers, and professionals preparing for ISO audits, this course bridges the gap between theory and practical execution. Real-world scenarios and model company case studies help you practice your skills as if you were already on the job.
Key topics include:
Understanding ISO 19011:2018 principles and structure
Risk-based auditing techniques for ISO 9001, 27001, and 14001
Interviewing and observation strategies to gather evidence
Classifying and reporting nonconformities effectively
Root cause analysis and corrective action workflows
Digital tools, AI, and remote auditing best practices
By the end of the course, you’ll be ready to plan and lead audits, write professional reports, and contribute to compliance, improvement, and transparency in your organization. Whether you're starting your audit journey or want to sharpen your skills, this course equips you with practical tools and confidence to audit any management system aligned with ISO 19011:2018.
Course Content
- 8 section(s)
- 38 lecture(s)
- Section 1 Introduction
- Section 2 Step 1 - Preparing For An Audit
- Section 3 Step 2 - Conducting The Audit
- Section 4 Step 3 - Identifying Nonconformities And Reporting Findings
- Section 5 Step 4 - Corrective Actions And Continuous Improvement
- Section 6 Step 5 - Final Audit Reporting And Follow-Up
- Section 7 Advanced Auditing Techniques And Digital Tools
- Section 8 Conclusion
What You’ll Learn
- Conduct internal, external, and supplier audits based on ISO 19011 principles, Apply a risk-based approach to auditing and prioritize high-impact areas, Develop an audit plan, create checklists, and schedule audits efficiently, Gather objective evidence through interviews, observations, and document reviews
Skills covered in this course
Reviews
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SSimon
Very good course, why? because i already did long courses learning it all deeply, but i needed structure so i knew in my mind i was thinking about things right, and this is exactly what it provided. id say even if you've never heard of auditing before you wont get lost with this course.
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MMUTHU PRAKASH
good
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MMakafui Aflakpui Kojo
This course has been concise and easy to understand
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NNishant Raj
Best
