Salesforce Certified Agentforce Specialist Exam Prep

Full-length Salesforce Certified Agentforce Specialist 400 Questions with Detailed Feedback for Each Question

Salesforce Certified Agentforce Specialist – Full Practice Exams (by Cert Craft Institute)

This course from Cert Craft Institute includes a full set of practice exams to help you prepare for the Salesforce Certified Agentforce Specialist certification. The questions follow the official exam scope and focus on real Agentforce work, including agent setup concepts, use case selection, actions and workflows, data access, security considerations, and operational readiness.

The practice tests guide you through realistic scenarios such as selecting the right agent type for a business goal, defining agent responsibilities, configuring actions, and connecting the correct data sources so the agent can respond accurately. You will practice decision-making around when to use automation vs. an agent-driven experience, how to structure tasks the agent should complete, and how to reduce errors caused by missing context or incorrect access.

You will also work through scenarios involving guardrails, permissions, and trust settings to ensure agents interact safely with customer and internal data. Many questions reflect common challenges such as inconsistent answers, incomplete responses, missing data access, and situations where the agent should escalate to a human instead of continuing the interaction.

Every question includes clear feedback so you understand why the correct answer is correct and why the other options are not. Each question also points to the related topic area, helping you quickly identify what needs more review.

By completing these practice exams, you build confidence in Agentforce configuration thinking, safe agent behavior planning, and the exam-style scenario problem solving needed for success on exam day.

Exam coverage

All questions follow the Salesforce Certified Agentforce Specialist exam scope and cover key topics including:

Agentforce Fundamentals and Use Cases
Agent concepts, capabilities, limitations, and choosing the right use case

Agent Setup and Actions
Action definition, workflow integration concepts, and configuring agent behavior

Data Access and Context
Connecting data sources, using the right context, and handling missing information

Security, Guardrails, and Trust Settings
Permissions, access boundaries, safe responses, and data protection concepts

Testing, Monitoring, and Troubleshooting
Testing agent behavior, quality checks, and fixing common issues

The practice exams stay aligned with the current certification scope to keep your preparation accurate and relevant.

Who this course is for

This course is for learners preparing for the Salesforce Certified Agentforce Specialist exam, Salesforce admins and consultants working with agent-driven workflows, teams exploring AI agents for customer support or internal productivity, and anyone who wants realistic practice tests with clear explanations to build exam confidence.