Course Information
Schedules
- 11 Sep 2026 (Fri) 9:00 AM - 1:00 PM
Registration period
17 Jul 2026 (Fri) - 10 Sep 2026 (Thu)
Price
HKD 9,360
Course Level
Study Mode
Duration
14 Hour(s)
Language
Cantonese, English
Location
HKPC Building 78 Tat Chee Avenue Kowloon
Course Overview
Course Description
PSM II is an advanced course which helps participants to understand the stances that characterise an effective Scrum Master and servant-leader. The course dives deep into how Scrum Masters serve the Scrum Team, Product Owner, and the organisation.
Participants will learn about areas critical to growing as a successful Scrum Master such as how the principles and values of Scrum help guide Scrum Masters in the decisions they make and how the Scrum Master can help change the environment of Scrum Teams, creating the conditions for agility to thrive. Participants will also explore related practices and skills which will enable them to have the right types of conversations and how to apply them to become better Scrum Masters.
What You’ll Learn
Course Outline
- What makes an effective Scrum Master
- How to support the Scrum Team
- How to support the organisation
- Challenges of middle management
- Dealing with complexity and impediments
- Measurement in Scrum
- Successful product delivery and “Done”
- Facilitation techniques
