SGS Hong Kong Limited

Leadership Directions: Difficult Conversations in the Workplace

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Course Information

Schedules
  • 20 May 2024 (Mon)
Registration period
19 Jan 2024 (Fri) - 20 May 2024 (Mon)
Price
HKD 2,080
(10% 折扣 為止 2024年05月19日 9:30 HKT)
Course Level
Study Mode
Duration
1 Day(s)
Language
Cantonese
Location
-
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Course Overview

 1 Day Management Training Course

Recognise and manage difficult behaviours to achieve a positive outcome.
Learn the best ways to deal with high emotions.
Planning considerations prior to delivering feedback.
Provide structured, clear, concise, constructive and timely feedback.
Use questioning skills to gain agreement and commitment.

What You’ll Learn

Core Competencies

  • Conflict management
  • Development direct reports
  • Integrity and trust
  • Motivating others
  • Understanding others

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