Course Information
Schedules
- 20 Nov 2024 (Wed) - 18 Dec 2024 (Wed) 7:00 PM - 10:00 PM
- 12 Jan 2025 (Sun) - 9 Feb 2025 (Sun) 2:30 PM - 5:30 PM
Registration period
4 Nov 2024 (Mon) - 11 Jan 2025 (Sat)
Price
HKD 5,000
Course Level
Study Mode
Duration
15 Hour(s)
Language
Cantonese
Location
北角英皇道335-341號恆生北角大廈 2 樓/九龍長沙灣道681號貿易廣場5樓503-506室
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Course Overview
OpenAI是一家領先的人工智能公司，致力於以開源技術推進人工智能領域。
OpenAI的目標是研究和發展智能系統，以幫助人們解決各種問題，包括自然語言處理、計算機視覺、強化學習等。
而近期熱爆的ChatGPT就是OpenAI訓練的一個大型語言模型！
BusinessAutomation商務自動化是現代企業運營中不可或缺的一部份。商務自動化是指使用技術和工具來自動化商業流程和任務，以提高效率和降低成本。這些技術和工具可以包括機械人流程自動化（RPA）、自動化決策、自動化工作流程、自動化報告和分析等。
現在，你更可以利用最新人工智能技術chatGPT來實現商務自動化。
通過參加CertificateinBusinessAutomationwithchatGPT，學員將學習到：
- 全面了解ChatGPT及其運作方式
- 學習PromptEngineering技術並應用實際範例
- 識別ChatGPT在商業自動化中的常見用例
- 微調GPT模型以進行本地使用，並不會洩漏私人和敏感數據給公共社區
- 使用ChatGPT部署常見用例，例如：
- 使用ChatGPT開發內部聊天機器人，以根據私人本地文檔回答用戶查詢
-
使用ChatGPT創建推薦引擎，以根據用戶查詢和歷史購買記錄建議產品
What You’ll Learn
Module 1: Overview of Generative AI and Common Use Cases on Business Automation
- Overview of Generative AI
- Common use cases on Business Automation
- Types of chatGPT-powered Business Automation Solutions available
-
Types of chatGPT-powered Business Automation
- Customer Service Automation
- Sales Automation
- HR Automation
- IT Service Desk Automation
- Finance Automation
- Operations Automation
- Installation and Setup of ChatGPT and OpenAI API
- Benefits and Potential Concerns of Using Generative AI in Business Automation
Module 2: Implementation and Prompt Engineering with GPT Model
- Introduction to GPT Model Implementation and Prompt Engineering
- Understanding the Functioning of GPT Model
- Techniques for Prompt Engineering
- Exercise on Content Creation with ChatGPT
Module 3: Fine-tuning and Embedding Techniques for GPT Model
- Introduction to Fine-tuning and Embedding Techniques
- Different Approaches for Fine-tuning the GPT Model
- Embedding Techniques for GPT Model
- Optimizing the Fine-tuning Process
- Best Practices for Fine-tuning and Embedding the GPT Model
Module 4: Business Automation Use Case Part 1 - Translation of Plain English to SQL
- Introduction to Business Automation Use Case Part 1
- Use Case One: Translation of Plain English to SQL Statement
- Performing Automatic Queries and Retrieving Results Using Translated Plain English Statements
Module 5: Business Automation Use Case Part 2 - Local Content Chatbot
- Introduction to Business Automation Use Case Part 2
- Use Case Two: Local Content Chatbot with OpenAI Solution
- Creating a Chatbot to Answer User Queries with Local Content
Module 6: Business Automation Use Case Part 3 - Recommedation Engine
- Introduction to Business Automation Use Case Part 3
- Use Case Three: Recommendation Engine with ChatGPT
- Developing a Recommendation Engine to Suggest Products based on Customer Queries and Purchase History
