生產力學院

Find Common Ground: Communication Techniques for Win-win Outcomes (vLearn Programme)

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課程資料

報名日期
全年招生
價錢
HKD 380
(HK$380
( Exclusive 50% discount on vLearn programmes for SMEs! The promotion is valid until 31 March 2025))
課程級別
學習模式
修業期
1 小時
教學語言
廣東話
地點
Other(vLearn)
41次瀏覽

課程簡介

Learning Outcomes
Upon completion of this course, you will be able to:

  • Apply fundamental elements of negotiation in project management
  • Understand the BATNA negotiation framework
  • Gain techniques for effective communication to reach a common goal
  • Drive win-win situations to create positive outcomes

課程內容

Course Outline
1. The Reason for Reaching Common Grounds

  • -What are the benefits of reaching common grounds and creating win-win situations?
  • -Definition of “common ground”

2. Fundamentals of Negotiation in Project Management

  • -Understanding the business reality
  • -Components to consider for negotiation
  • -Who are your stakeholders?

3. Let’s Negotiate

  • -Define “Negotiation”
  • -Negotiate with ease
  • -BATNA
  • -Define your stakes

4. Communicate to Find Win-Win Outcomes

  • -Why “Cushions”?
  • -Dos and Don’ts of using cushion statements
  • -Communicate using cushion statements
  • -Applications of using cushion statements
  • -Examples

5. Summary



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