Hong Kong Quality Assurance Agency

CQI & IRCA Certified ISO 9001: 2015 Lead Auditor (Quality Management Systems) Training Course (E-learning)

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Course Information

  • 15 Jan 2024 (Mon) - 19 Jan 2024 (Fri) 9:00 AM - 6:00 PM
Registration period
15 Sep 2023 (Fri) - 13 Jan 2024 (Sat)
HKD 12,000
(Course Fee (Early Bird) HK$10,800)
Course Level
Study Mode
5 Day(s)

Course Overview


  • Through the management system audit and certification, the organization can demonstrate its ability on legal , legislation, standards, contractual obligation, policy and procedures compliance.
  • Also the competence to plan, operation and continual improvements the management system to control the risks and achieve its expected outcome.

Course Objectives

  • Highlight the significant changes on the new 2015 standard as compared to the interpretation and application of the current ISO 9001 Standard.
  • Focus on ISO 9001 and ISO 19011 Standard requirements
  • Strengthen the foundation of audit methodology, skill & techniques.
  • Learn to describe the purpose of an ISO 9001:2015 QMS audit and satisfy third-party certification.
  • Acquire the skills to plan, conduct, report and follow up a QMS audit that establishes conformity and enhances overall organizational performance.


  • Identify the aims and benefits of an ISO 9001:2015 audit.
  • Interpret ISO 9001:2015 requirements for audit application.
  • Understand the role and responsibilities of an auditor in planning, conducting, reporting and following up on a quality management system audit.
  • Grasp the application of risk-based thinking, leadership and process management
  • Access the latest auditor techniques and identify appropriate use.
  • Build stakeholder confidence by managing processes in line with the latest requirements.

Who should attend?

This is intended for those who will be involved in leading audits of a QMS that conforms to latest ISO 9001 in any organization.

  • Managers
  • Corporate governance managers
  • Risk and compliance managers
  • Consultants
  • Auditor


Participants should have prior knowledge of:

  • Management systems, including the core elements of a management system, the responsibilities of top management and the Plan, Do, Check, Act (PDCA) cycle
  • The fundamental concepts of a quality management system and the seven quality management principles of ISO 9000
  • The requirements of ISO 9001 and its commonly used quality management terms and definitions

You have successfully completed ISO 9001:2015 QMS Understanding & Application and/or Internal Auditor Training course, or any equivalent working experiences.

What You’ll Learn

Course Outline

Day 1, management system knowledge (ISO 9001)

  • The benefits of QMS
  • Process approach, Plan-Do-Check-Act (PDCA) and QMS
  • QMS terms and definitions
  • The management system processes:
  • Documented information required by the Standard and the Organization

Day 2, guidelines for auditing management systems (ISO 19011 and ISO 17021)

  • Purpose of audit
  • Internal audit, supplier audit and certification audit requirements
  • Audit processes
  • Auditor responsibilities
  • Audit programme

Day 3, simulate the process of planning, preparation for an audit

  • Planning an audit (initiate contact, contract)
  • Preparation of audit work documents includes audit trails and checklis
  • Conduct a Stage 1 audit (document review)
  • Prepare a Stage 2 (on-site) audit plan

Day 4, simulate the opening meeting, on-site audit activities, and role-play

  • Opening meeting
  • Roleplay for audit scenarios
  • Practice audit skills of collecting audit evidence
  • Prepare audit findings and results, includes conformance, non-conformity (NC), and opportunity for improvement (OFI)
  • Prepare audit report

Day 5, simulate the closing of on-site audit - close meeting and follow-up

  • Close meeting
  • Audit follow-up
  • Evaluating correction, corrective action including root cause analysis and audit finding closure
  • Management system certification
  • Course summary and examination

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