CED School of Business

職場溝通技巧:下屬篇 Workplace Effective Communication: Communicating Down

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Course Information

Schedules
  • 19 Jul 2025 (Sat) 10:00 AM - 1:00 PM
Registration period
3 Mar 2025 (Mon) - 18 Jul 2025 (Fri)
Price
HKD 680
(費用: 港幣$680 / *港幣$580
(*於2025年7月5日或之前報名及付款,或三人同時報讀))
Course Level
Study Mode
Duration
3 Hour(s)
Language
Cantonese
Location
-
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Course Overview

簡介

作為領導者,清晰、同理心和自信的溝通能力對於團隊的成功至關重要。在本課程中,我們將探討實用策略和可行的技巧,以提升作為上司的你的溝通技巧。

​​​​課程對象

本課程適合所有想了解及加強與下屬溝通的能力及技巧的職場人士,或對此課題有興趣人士。

 

What You’ll Learn

課程內容

  • 為什麼有效溝通在職場很重要?
  • 積極傾聽和同理心
  • 清晰簡潔的溝通
  • 提供建設性回饋:SBI 模型
  • 建立信任和融洽關係
  • 如何高效地向下屬交帶工作?

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Learning Insight

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投訴處理的必備技巧 管理者必備的職場時間管理術

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