Course Information
Schedules
- 2 Jun 2025 (Mon) 9:00 AM - 6:00 PM
Registration period
28 Apr 2025 (Mon) - 1 Jun 2025 (Sun)
Price
HKD 2,100
(Early Bird:
10% discount until 01-Jun-25 9:00 HKT)
(Early Bird:
10% discount until 01-Jun-25 9:00 HKT)
Course Level
Study Mode
Duration
8 Hour(s)
Language
Cantonese
Location
-
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Course Overview
The objective of this course is to provide learners with an introduction to ISO 9001:2015. The knowledge gained from this course can be used as preparation for the internal auditor and lead auditor courses.
Description
This training has been designed to help demonstrate commitment to quality and customer satisfaction, as well as continuously improving your quality management systems (QMS). The objective of the training is to provide participants with an overview of the purpose and requirements of ISO 9001 as a tool for business improvement.
Prior Knowledge Requirements
Before starting this course, you must inform students that they are expected to have the following prior knowledge:
a) Management systems
- The Plan, Do, Check, Act (PDCA) cycle
- The core elements of a management system and the interrelationship between top management responsibility, policy, objective, planning, implementation, measurement, review and continual improvement.
b) Quality management
The fundamental concepts and the seven quality management principles (see ISO 9001)
- Customer focus
- Leadership
- Engagement of people
- Process approach
- Improvement
- Evidence-based decision making
- Relationship management
- The relationship between quality management and customer satisfaction.
c) Quality management terms and definitions
The commonly used quality management terms and definitions (see ISO 9000)
IRCA Accreditation
We are accredited by the International Register of Certified Auditors (IRCA) globally. This course is accredited by IRCA, 17992 - FD 116.
Trusted ISO 9001 foundation training from a leading course provider
Our courses are delivered by tutors who are quality management system experts and experienced trainers. Your knowledge and skills will be developed through an interactive and practical approach to learning. Case study materials and role-play exercises are used to develop and practice skills in all phases of auditing. Participants are assessed and are required to pass the continuous assessment.
Objectives
What will you learn on our ISO 9001 foundation course?
On completion of the training you will be able to:
- Explain the purpose and benefits of a quality management system
- Outline the structure and content of ISO 9001 and its relationship with ISO 9000
- Explain the specific quality management-related requirements of ISO 9001
Audience
This course aims to provide students who have an existing, basic knowledge of, or experience in, quality management with an understanding of the management systems approach and the requirements of ISO 9001, and to provide a basis for students who wish to go on to complete IRCA Certified QMS Auditor Training courses.
What You’ll Learn
TOPICS
Session 1 - Introduction to the ISO 9000 Series of Management System Standards
Session 2 - ISO 9001:2015: Overview and Clauses 4-6
Session 3 - ISO 9001:2015: Clause 7
Session 4 - ISO 9001:2015: Clause 8
Session 5 - ISO 9001:2015: Clauses 9-10
Session 6 - Organisation and Auditor Certification
