PM Tools Deep Dive: Jira, Miro, Confluence, Smartsheet

Description
Modern product teams live inside a complex ecosystem of tools. When used well, they accelerate clarity, collaboration, and delivery. When misused, they create noise, duplication, and confusion. This practical workshop gives Product Managers hands-on guidance on four of the most widely used delivery and collaboration platforms: Jira, Miro, Confluence, and Smartsheet. Participants will learn core workflows, best-practice configurations, and real examples of how these tools integrate to support product discovery and delivery at pace.

Course Objectives

Configure Jira boards, workflows, and issue types for product delivery. Run ideation, mapping, and prioritization workshops in Miro. Create effective product documentation and decision logs in Confluence. Build project plans, dashboards, and dependencies in Smartsheet. Integrate the tools to reduce duplication and improve transparency. Apply governance through templates, permissions, and review cadences. Avoid common anti-patterns that slow teams down.

Target Audience
Product Managers and Senior PMs. Product Owners and Delivery Leads. Scrum Masters and TPMs. Engineering Managers working with agile teams. Ideal for anyone responsible for planning, documenting, and delivering product work within cross-functional teams.

Basic Understanding
Basic computer skills, understanding of project workflows, and familiarity with team collaboration tools or project management concepts are helpful for this topic.