Salesforce Certified Agentforce Specialist - Practice Exam

NEW SALESFORCE RELEASE -- Pass the Salesforce Certified Agentforce Specialist Exam on Your First Attempt

Salesforce Certified Agentforce Specialist – Practice Exam Overview

This practice exam is designed for candidates preparing for the Salesforce Certified Agentforce Specialist credential, which validates your ability to effectively apply Salesforce Einstein AI capabilities across the platform. It’s ideal for Salesforce Administrators, Developers, Architects, and Consultants who want to demonstrate hands-on skills with built-in AI tools such as Copilot Builder, Prompt Builder, and Model Builder.

What You'll Learn

• Practical knowledge of Salesforce Einstein features like Sales Emails, Service Replies, Work Summaries, and AI prompt customization.

• Understanding of AI concepts: LLMs, prompt engineering, machine learning, NLP, and responsible AI.

• Data quality, governance, privacy, and ethics in AI model training and deployment.

• Real-world scenarios to build, test, and refine Einstein features within the Salesforce ecosystem.

Target Audience

• Salesforce professionals aiming to become certified Agentforce Specialists

• Admins and Developers working with Salesforce AI features

• Individuals looking to upskill in Salesforce AI and pass the certification on the first attempt

• Professionals preparing for AI-focused roles within CRM environments

Exam Format

• 60 multiple-choice questions

• 105 minutes duration

• No prerequisites required

• Online proctored or test center delivery

• Topics include:

  • Prompt Engineering (30%)

  • Agentforce Core Concepts (30%)

  • Data Cloud (20%)

  • Service Cloud (10%)

  • Sales Cloud (10%)

This Exam Does NOT Require:

• Coding knowledge (Apex, Python, etc.)

• Fine-tuning LLMs or external AI tools

• Deep AI architecture (e.g. Transformer internals)

• Experience with products like Marketing Cloud, MuleSoft, or Tableau