Course Information
Course Overview
UPDATED December - Prepare to pass the Marketing Cloud Administrator Certification Exam. Includes mock test and demos
* Last Updated 12th December 2025 *
REVISED FOR LATEST MARKETING CLOUD CERTIFICATION & SALESFORCE RELEASE
Looking to expand your knowledge and skills in the field of Marketing Cloud? then this online course on "Salesforce Certified Marketing Cloud Administrator" is perfect for you. Whether you're a consultant, marketer, admin or developer, this course is designed to give you a comprehensive introduction and best practices of this application.
At the heart of this mega course is an experienced and knowledgeable instructor, a Salesforce MVP Hall of Fame member with more than 25 Salesforce certifications and over a decade of experience in Salesforce technology across clouds. With her deep understanding of the technology landscape, and coming from communications background, she will guide you through a step-by-step walkthrough of key concepts and features, ensuring that you have a solid foundation to build on.
Get over 2 hours of crafted learning! One of the best things about this course is that it is designed for anyone, regardless of their programming experience. You don't need to be a tech expert to take advantage of the Marketing Cloud application and more – this course will show you how to use these powerful tools and concepts.
Throughout the course, you will learn a range of major topics, including (but not limited to!):
Digital Marketing Proficiency: 13%
Describe governance and compliance in relation to digital marketing.
Recognise security best practices for data, permissions, and PII.
Describe Marketing Cloud product inventory and product offerings.
Subscriber Data Management: 18%
Describe the contact model & evaluate data quality.
Explain preference and profile center concepts.
Setup: 38%
Implement the configuration of business units, users/permissions, and security/passwords.
Given a scenario, determine how to configure integrations.
Describe the features in Setup Home & the Marketing Cloud extension products.
Channel Management: 16%
Given a scenario, describe the configuration of Mobile Studio, Email Studio, Social Studio and Advertising Studio.
Explain the concepts and typical use cases of Journey Builder.
Maintenance: 15%
Describe solutions for data extraction and report generation.
Monitor a Marketing Cloud account and provide system availability.
Evaluate benefits of additional Marketing Cloud products.
Test Your Skills
A custom mock test exam from me to you (over 30 questions and keep adding!)
By the end of this course, you'll know how and when to apply these core key concepts when working with Marketing Cloud. There will be plenty of demos, and even better, plenty of homework too.
Don't let fear hold you back – sign up for our course today and start your journey towards becoming a pro! As part of the Marketing Cloud Academy here at Udemy!
Course Content
- 10 section(s)
- 66 lecture(s)
- Section 1 Introduction
- Section 2 Course Overview
- Section 3 Digital Marketing Proficiency
- Section 4 Your Instructor
- Section 5 Permissions, Preferences, Profile Center
- Section 6 Exam Prep
- Section 7 Contact Model
- Section 8 Data Quality
- Section 9 Setup
- Section 10 Channel Management
What You’ll Learn
- Describe governance and compliance in relation to digital marketing.
- Recognize security best practices for data, permissions, and PII.
- Describe Marketing Cloud product inventory and product offerings.
- Understand and describe the contact model.
- Evaluate data quality.
- Explain preference and profile center concepts.
- Implement the configuration of business units, users/permissions, and security/passwords.
- Determine how to configure integrations.
- Describe the features in Setup Home.
- Describe Marketing Cloud extension products.
- Describe the configuration of Email Studio, Mobile Studio, Social Studio and Advertising Studio.
- Explain the concepts and typical use cases of Journey Builder.
- Describe solutions for data extraction and report generation.
- Monitor a Marketing Cloud account and provide system availability.
- Evaluate benefits of additional Marketing Cloud products.
Skills covered in this course
Reviews
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RRani Persaud
Thanks for the course Ines. One suggestion... as this is a very high level overview of the main features of SFMC, I'd recommend that some knowledge is required beforehand. As I've been using SFMC for a few years, this was a great recap for me. But I think for a new person, who does not have any previous SFMC knowledge, they would not benefit from this course. Again, great content, but the audience does need to have prior knowledge. Cheers!
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EEvelyn Thompson
The permissions vs preferences section too brief and jargon heavy to understand. I ended up going to SFMC help documentation and reading through that section to get a handle. I also don't understand the inclusion of material that will not be mentioned on the exam. I get that its nice to know, but the prep is already dense enough as is without additional noise.
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NNeeraj Nagarkoti
Average, could be better
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MMonica Manoharan2
good