Course Information
Schedules
- 18 Nov 2024 (Mon) 7:00 PM - 9:30 PM
Registration period
14 Oct 2024 (Mon) - 17 Nov 2024 (Sun)
Price
CEF Reimbursable
Course Level
Study Mode
Duration
200 Hour(s)
Language
Cantonese, English
Location
Tsim Sha Tsui Learning Centre
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Course Overview
This programme is designed to integrate this type of business excellence models with the latest management systems covering quality, environmental, safety and human resources. Meanwhile, the programme also introduces the famous business breakthrough improvement technique - the Six Sigma and Lean framework. Participants who complete the programme will be able to customise integrated management systems for their organisation which embedded with the business excellence practices. Participants also learn the most effective six sigma and lean methodologies that lead to world-class performance for their organisation.
What You’ll Learn
Learning Outcomes
Participants who complete this programme will be able to:
Knowledge and Skills Outcomes
1. Describe the concept and principles of business excellence in terms of different business modules and management systems;
2. Identify and discuss the gaps between organizations’ systems and the business excellence models;
3. Develop integrated management systems that meet quality, environmental, health and safety requirements; and achieve business excellence;
4. Engage in independent and collaborative learning;
5. Develop problem-solving skills for further study and professional development and
Value and Attitudes
6. Keep abreast of current changes in the global business environment.
Programme Structure
The Programme comprises of 8 modules with a total of 200 contact hours. Participants may normally complete the programme in 14 months on part-time basis.
1. Principles and Models of Business Excellence (25 hours)
2. Principles and Techniques of Quality Management (25 hours)
3. Six Sigma Techniques (25 hours)
4. Strategies and Performance Management (25 hours)
5. Environmental, Quality, Occupational Health and Safety Management Systems (25 hours)
6. Supply Chain Quality Management (25 hours)
7. Service Quality and Management (25 hours)
8. Organisational & Human Resource Quality (25 hours)
