The Comprehensive ServiceNow System Administrator Course

Master ServiceNow Administration – Configure, Automate, and Customize Like a Pro!

ServiceNow is one of the most in-demand platforms for IT service management, and this course is designed to help you master it from scratch. Whether you're new to ServiceNow or looking to solidify your foundational knowledge, this comprehensive course will guide you through everything you need to become a skilled ServiceNow System Administrator. You'll start by understanding the core architecture, navigating the Next Experience interface, and managing essential configurations such as tables, forms, user roles, and access controls.

As you progress, you'll dive into advanced configurations, including UI policies, business rules, workflows, and automation using Flow Designer. You'll also explore reports, dashboards, notifications, and Service Catalog to enhance the system’s usability and efficiency. The course includes hands-on exercises where you'll work with Visual Task Boards, data imports, and Transform Maps, ensuring you gain practical experience. To bring it all together, you’ll build a custom ServiceNow application, applying everything you've learned in a real-world scenario.

This course is perfect for aspiring ServiceNow administrators, IT professionals, business analysts, and support staff looking to transition into a ServiceNow role. No prior experience with ServiceNow is required—just basic computer literacy and a willingness to learn. By the end of the course, you'll be confident in managing ServiceNow environments, automating workflows, and optimizing IT processes, opening the door to exciting career opportunities in the ServiceNow ecosystem.