Udemy

Mastering Salesforce Admin: From Basics to Certification

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  • 918 Students
  • Updated 10/2025
4.8
(107 Ratings)
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Course Information

Registration period
Year-round Recruitment
Course Level
Study Mode
Duration
2 Hour(s) 5 Minute(s)
Language
English
Taught by
Mohsin Shohol
Rating
4.8
(107 Ratings)

Course Overview

Mastering Salesforce Admin: From Basics to Certification

Learn Salesforce Admin essentials, user management, automation, and best practices to ace your certification

Are you looking to become a Salesforce Certified Administrator? This comprehensive course is designed to help you master the essential skills required to efficiently manage Salesforce, optimize CRM (Customer Relationship Management) operations, and prepare for your certification.

From setting up an organizational structure to managing users, configuring security, and customizing objects, this course covers every critical aspect of Salesforce administration. You'll learn how to work with AppExchange, Lightning Experience, object relationships, automation tools, reports, dashboards, and more.

What You will Learn:

Salesforce fundamentals – editions, resources, and tools
Organizational setup – IP ranges, duplicate management, and locale settings
User management – creating, managing, and troubleshooting users
Object & relationship management – schema builder, fields, page layouts, and record pagesAutomation & workflows – assignment rules, escalation, and global actions
Working with leads, opportunities, and price books
Reports & dashboards – troubleshooting and collaborative forecasting

This course is designed for aspiring Salesforce administrators, business users, and professionals who want to enhance their CRM (Customer Relationship Management) skills and ace the Salesforce Admin Certification exam.

By the end of the course, you'll have a solid understanding of Salesforce administration, allowing you to confidently manage an organization's CRM (Customer Relationship Management) and support business processes efficiently.

Join now and start your journey to becoming a Salesforce Certified Admin!

Course Content

  • 5 section(s)
  • 41 lecture(s)
  • Section 1 Getting Prepared
  • Section 2 Organizational Set-up
  • Section 3 User Management
  • Section 4 Managing Objects and Relationships
  • Section 5 Working with Salesforce

What You’ll Learn

  • Customization Skills
  • User Management and Security
  • Reporting and Dashboard Creation
  • Automation and Workflow
  • Drive Informed Decision-Making


Reviews

  • D
    Dante Waller
    5.0

    This certification is a game-changer! It validated my skills, opened new career opportunities, and gave me a competitive edge. Comprehensive study materials and training programs made preparation easy. Highly recommended for Salesforce admins and professionals looking to upskill!

  • M
    Margaret Chang
    5.0

    This certification is a game-changer! It validated my skills, opened new career opportunities, and gave me a competitive edge. Comprehensive study materials and training programs made preparation easy

  • U
    Uriah Bryan
    5.0

    If you're serious about dominating Salesforce administration, this certification is a MUST-HAVE! Invest in yourself and watch your career soar, Highly recommended for Salesforce admins and professionals looking to upskill

  • R
    Rebekah Simon
    5.0

    it’s a highly respected credential that opens doors to various roles in the Salesforce ecosystem, tbh excellent experience

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